Associate Business Analyst

Job Details

• Pay: £1,800 - £2,100 a month
• Job type: Permanent, Full-time
• Shift and schedule: Monday to Friday
• Location: 46 Abbotswood, Guildford GU1 1UY

Benefits

• Annual leave
• Company pension
• On-site parking

Full Job Description

Job Description

Associate Business Analyst

We are looking for a motivated Associate Business Analyst to join our team in Guildford, Surrey. This is an excellent entry-level opportunity for candidates who want to develop skills in business analysis, customer engagement, and process improvement within a fast-paced technology environment.

You will work closely with customers, internal teams, and technical engineers to gather requirements, support solution delivery, and improve business operations.

Key Responsibilities

Business Analysis & Requirements Gathering

• Gather and analyse customer requirements, translating business needs into structured solutions
• Conduct customer profiling and identify key business objectives
• Prepare clear documentation including reports, proposals, and process notes
• Support data analysis and interpret findings to assist decision-making

Stakeholder Communication & Client Engagement

• Act as a point of contact to communicate with stakeholders via email, phone, and meetings
• Participate in client discussions to understand requirements and propose suitable solutions
• Deliver presentations and product demonstrations to support client understanding

Process Improvement & Operations

• Analyse existing business processes and recommend improvements to enhance efficiency
• Support workflow optimisation and contribute to operational best practices
• Assist in coordinating project rollout by liaising with customers and internal teams

Project & Administrative Support

• Maintain accurate records using internal systems (ERP)
• Track customer interactions, enquiries, and project progress
• Support cross-functional teams including sales, technical, and operations

Preferred Skills

• Basic understanding of business analysis, data analysis, or related fields
• Strong communication and ability to manage stakeholder relationships
• Excellent attention to detail and organisational skills
• Logical thinking and structured problem-solving ability
• Tech-savvy and comfortable learning new systems
• Proficiency in Microsoft Excel or similar tools is an advantage
• Knowledge of IT systems or software is a plus

Personal Attributes

• Proactive and eager to learn
• Analytical mindset with strong curiosity
• Professional and confident communication style
• Ability to manage multiple tasks and deadlines
• Team player with a collaborative approach

Education & Qualifications

• Diploma or Degree in Business, IT, or related fields preferred
• Fresh graduates are encouraged to apply

Working Hours

Full-time – 37.5 hours/week (Monday to Friday, 9:00am to 5:00pm)

Salary

£21,600 – £25,200 per annum (Equivalent to £1,800 – £2,100 per month)

Candidate Profile

Preferred Skills:

• Tech-savvy and comfortable picking up technical knowledge
• Strong written and spoken English
• Organised and able to manage multiple tasks and deadlines
• Great attention to detail and accuracy
• Team player with a logical, problem-solving approach
• Professional communication and excellent phone manner
• Experience or knowledge in IT is advantageous
• Proficiency in modern foreign languages (e.g. French, Spanish) is a plus

Personal Attributes:

• Friendly, approachable, and confident
• Highly motivated and eager to learn
• Reliable and self-disciplined
• Willing to take part in different aspects of the business

Education & Qualifications:

• 5 GCSEs or equivalent, including Maths and English
• Diploma or Degree in Business Studies is preferred, but all backgrounds are welcome
• Fresh graduates are encouraged to apply
• Flexible working arrangements available for young parents

Why Join Us?

• Competitive salary
• Company pension scheme
• 28 days of annual leave (including 8 bank holidays)
• Learning and career development opportunities
• On-site parking available
• Easily accessible via public transport (close to Guildford train station and bus stops)

About [Employer hidden — sign up to reveal]

Founded in 2001, [Employer hidden — sign up to reveal] is a UK-based technology company located in Guildford, Surrey, focused on delivering cutting-edge hardware and software solutions globally. Our diverse product portfolio includes people counting systems for retailers ([Employer hidden — sign up to reveal].com), smart mirrors (magicmirror.me), nursery webcams (nurserycam.co.uk), and web design services for the childcare industry (nurseryweb.co.uk). With offices in the UK and the Far East, we are a small but fast-growing company making a big impact worldwide.

Work Location: In-person (Guildford, GU1 1UY, Surrey, UK)
Remote Work: Not available
Job Type: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: £1,800.00-£2,100.00 per month

Benefits:

• Company pension
• On-site parking

Work Location: In person