Job Introduction

At [Employer hidden — sign up to reveal], we’re looking for a Senior Commercial Operations Manager to play a pivotal role in driving the execution of our commercial strategy across the UK & Ireland. This is a highly impactful role at the centre of our cross-functional teams. You’ll turn strategy into action owning the delivery of commercial initiatives end-to-end, ensuring they are effectively planned, executed, and optimised to drive measurable growth.

What you’ll be doing

• End-to-end delivery & execution: Own the full lifecycle of commercial initiatives from ideation and planning through to go-to-market and post-launch evaluation. Ensure all initiatives are delivered on time, on brief, and aligned to commercial objectives. Drive measurable outcomes, with a strong focus on revenue and performance impact.
• Strategy into action: Translate strategic priorities into clear, actionable roadmaps and delivery plans. Align timelines, deliverables, and ownership across multiple teams. Support prioritisation to ensure focus on the highest-value opportunities.
• Roadmap & portfolio management: Lead the planning and management of the UKI product and content roadmap. Ensure alignment with market needs, customer segments, and revenue opportunities. Evolve and optimise our UKI catalogue architecture to improve discoverability and performance (including SEO alignment).
• Cross-functional leadership: Act as the central point of coordination across education, product, marketing, sales, innovation, and partnerships. Drive alignment on priorities, responsibilities, and shared goals. Facilitate strong collaboration, clear communication, and seamless delivery.
• Process & operational excellence: Design and implement scalable processes and ways of working. Embed best practices to improve delivery speed, consistency, and quality. Continuously identify opportunities to improve efficiency and commercial performance.
• Performance & insight: Partner with data teams to define KPIs, dashboards, and reporting frameworks. Analyse performance and provide actionable insights, what’s working, what’s not, and why. Feed learnings back into planning cycles to drive continuous improvement.

What we’re looking for

• 6-8+ years’ experience in commercial operations, programme management, or delivery-focused roles
• Proven track record of delivering complex, cross-functional initiatives end-to-end
• Strong experience working across product, marketing, sales, and content/education teams
• Ability to translate strategy into clear execution plans with a focus on results
• Experience managing roadmaps, portfolios, or large-scale programmes
• Strong commercial acumen, with experience driving revenue, conversion, retention, or engagement
• Confidence working with data, defining KPIs, building dashboards, and using insights to inform decisions
• Demonstrated ability to improve processes and scale ways of working
• Excellent stakeholder management skills, with the ability to influence senior leaders
• Experience supporting P&L performance, including tracking revenue, costs, and commercial impact

How success will be measured (KPIs)

• % of commercial initiatives delivered on time
• Revenue uplift driven by delivered initiatives
• % of resources aligned to highest-value opportunities
• Stakeholder satisfaction and feedback

Why join us?

You’ll be joining a collaborative, mission-driven organisation where your work has real impact. This is a role where you can shape how commercial strategy is delivered at scale, influence senior stakeholders, and drive meaningful growth across UK & Ireland markets.