Job Overview

We are now seeking an experienced Roving Receptionist to join our highly professional Front Desk team. [Employer hidden — sign up to reveal] Primary Care is an exclusive private GP patient facility within [Employer hidden — sign up to reveal], delivering outstanding care in a calm, discreet, and welcoming environment. The role offers the opportunity to work across many prestigious GP clinics in London, building knowledge and getting to know many colleagues.

What You'll Do

• Meet and greet private patients with warmth, professionalism, and discretion
• Act as the first point of contact for private patient GP appointments
• Manage and oversee the end-to-end private patient experience
• Maintain accurate patient records and databases, ensuring confidentiality at all times
• Proactively support referrals and liaise with clinicians and internal departments
• Coordinate specimen collection and engage with laboratory services
• Manage private patient billing, payments, and related administrative processes
• Carry out extensive administrative duties including appointment scheduling, correspondence, and record management
• Ensure the reception area is welcoming, clean, and functioning at a first-class standard
• Attend to the needs of the private GPs

What You Will Bring

• Previous front-of-house or receptionist experience within a health centre or an elite 5-star hotel or luxury customer service environment
• A strong commitment to delivering five-star customer service
• Excellent organisational skills with a high level of attention to detail
• Confidence using administrative systems and patient databases
• Strong communication and interpersonal skills, with discretion and respect for VIP patients
• A calm, professional approach in a fast-paced environment
• The ability to handle sensitive information on a needs-to-know basis

Why Choose [Employer hidden — sign up to reveal]?

Originally founded over 50 years ago by Dr Thomas Frist, [Employer hidden — sign up to reveal] has become one of the world's leading healthcare providers. In the UK, we are one of the largest providers of privately funded healthcare, investing over £500 million in treatments, technology, and facilities. As a Roving Receptionist, you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages
• Comprehensive range of flexible health, protection and lifestyle benefits
• Discounts with over 800 major retailers

Culture and Values

At [Employer hidden — sign up to reveal], we believe exceptional care starts with our people. Our core values are: Unique and Individual, Kindness and Compassion, Honesty, Integrity and Fairness, and Loyalty, Respect and Dignity. We are committed to creating an inclusive culture where everyone feels they belong. Reasonable adjustments and flexible working arrangements are available.

Apply now via the external application link.