Role Description

[Employer hidden — sign up to reveal] is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

[Employer hidden — sign up to reveal] has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the [Employer hidden — sign up to reveal] experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 & 2025 Caterer’s Top 30 Best Places to Work.

About the Meetings & Events Team

The Meetings & Events team at [Employer hidden — sign up to reveal] brings our stylish event spaces to life, hosting everything from intimate board meetings to grand weddings and large-scale corporate events. With a dedicated team of over 150 people ensuring every occasion runs seamlessly, delivering unforgettable experiences. Being part of this team means working in a fast-paced, dynamic environment where no two days are ever the same.

Salary

The on-target earning potential for this role is a £13.14 hourly salary, comprising a base hourly rate of £12.71 supplemented by an estimated £0.43 in gratuities per hour, ensuring a rewarding compensation package.

About the Role

As a Meeting & Events Bar Assistant, your duties include all those of a waiter or bartender:

• To welcome all guests a polite and friendly manner
• To deliver a great experience from beginning to end
• To confidently talk about our drinks menus, offer upsells and enthusiastically
• Cleaning and good hygiene practices are a large part of this role
• To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

About You

You don’t need experience to start your career with us at [Employer hidden — sign up to reveal]. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are:

• You are passionate about delivering a fantastic service to our guests
• You enjoy engaging in conversation, talking about our products and the resort
• You are a natural when it comes to selling
• You are outgoing and enthusiastic
• You have a can-do attitude and are proactive

[Employer hidden — sign up to reveal] Benefits

Learning & Development: We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, [Employer hidden — sign up to reveal] Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness: Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation: We recognise and reward our teams through the [Employer hidden — sign up to reveal] Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference: Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values: Working here means being part of a supportive, values driven community. Our [Employer hidden — sign up to reveal] Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.

Additional Information

Job Type: Casual (Zero Hours)

Salary: £12.71 - £13.14 / Hour

Location: Lichfield Rd, Sutton Coldfield B76 9PR, UK