Waiter/Waitress

🔒 Confidential Employer

Posted 7 May 2026

LOCATION

Plymouth

TYPE

Full-time

LEVEL

Entry-level

SKILLS

Hospitality Experience Attention to Detail High Presentation Standards Fluent in English Food and Beverage Service Customer Service Health and Safety Compliance Billing Systems

FULL DESCRIPTION

Waiter/Waitress at Àclèaf, [Employer hidden — view at passion-project.co.uk]

Do you like the idea of creating exceptional experiences in a Michelin‑starred restaurant, where every detail of service matters? Àclèaf is a highly ambitious restaurant that dreams big when it comes to guest experience, delivering warmth, professionalism and unforgettable moments alongside outstanding food and wine.

Location: [Employer hidden — sign up to reveal], Plymouth, England

Salary: £12.75 - £13.25 per hour

Type: Part Time / Full Time

Key Attributes

Hospitality Experience (preferred)
Attention to detail
High presentation standards

Role & Responsibilities

To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
To ensure all complaints are minimized and handled professionally in accordance with our policies.
To work in line with company policies and manuals.
Work with the Food and Beverage Manager & Supervisor to maximize sales performance and achieve sales in line with targets.
Ensure effective control of stock and staff costs in the Restaurant Manager & Supervisor's absence.
To follow all hotel policies as outlined in your training manual: Serve food and drinks, quickly and efficiently, meeting our five star standards.
Keep up to date with current promotions and new products.
Make guests aware of offers on our great food and drink range.
To assist in any function or events set ups in accordance with procedures.
To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy.
To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
Ensure high standards of financial and reporting diligence in accordance with company policy.
To ensure good working relationship with all other departments and communicate information throughout the hotel.
To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
All other duties as required.

Employee Benefits

Tronc / Service charge (Food & Beverage Departments only).
Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa.
Tokens & recognition scheme.
20% discount on Fistral Spa & Gaia Spa treatments.
25% discount on food & beverage throughout the hotels and restaurants.
50% discount on bed & breakfast stays throughout the hotels.
30% discount on GAIA skincare products.
Friends & Family rates across the group.
Recommend & Get Rewarded: £25 in 'Love to Shop' vouchers if you recommend a friend; £100 when they pass probation.
Access to 360 Wellbeing.
Access to Wagestream.
Length of Service rewards: 1 Year - Afternoon Tea for 2; 3 Years - Dinner for 2; 5-15 Years - 1 additional holiday day per year.
Cycle to Work Scheme.
Annual Christmas Event.
This role has a starting rate of £12.75 per hour. On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers.