Night Receptionist
SKILLS
FULL DESCRIPTION
Night Receptionist
[Employer hidden — sign up to reveal] - Durham, UK
Contract | Entry-level | Up to £12.71/Hour
Description
[Employer hidden — sign up to reveal] is part of one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Receptionist (zero hour contract) to join our dynamic team here at [Employer hidden — sign up to reveal]!
What We Offer Our Night Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- Wide range of development offers supporting your learning & growth
- Participate and live Responsible Business every day
- Contributory pension scheme
- Complimentary meal on duty
- Uniform
- Free Parking
- Fantastic opportunities to progress
- Accrued paid holidays
- Free use of leisure, pool and gym facilities at off-peak times
The Night Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Night Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
Qualities We Are Looking For In Our Night Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
This is a casual Contract (Zero Hour Contract). Shift patterns may be between 10.30pm and 5.30am, including weekends and bank holidays, so own transport would be beneficial due to public transport timetables.
The [Employer hidden — sign up to reveal] portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.