General Manager

Job Description

Join the [Employer hidden — sign up to reveal] Team – General Manager  – Up to £65,000-75,000 per annum  (Depending on experience)  
[Employer hidden — sign up to reveal] is an inventive interpretation of Japanese flavours with a modern, elevated twist on Wardour Street in the heart of Soho. The kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting.  
Role Overview:  
We are seeking a dynamic and experienced General Manager to lead our restaurant with passion, precision, and purpose. You’ll be responsible for day-to-day operations, financial performance, and maintaining the highest service standards. This is a hands-on leadership role where you’ll inspire and guide a talented team, maintain exceptional service, and foster a welcoming and inclusive environment.   

Perks & Benefits

• Up to 50% staff dining discount across [Employer hidden — sign up to reveal], ALTA
• Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!
• Cycle to work scheme, save on a new bike or Lime / Forest bike subscription
• Fantastic Supplier trips & training
• Referral Bonus, Hourly staff referral - £250, Salaried staff - £500
• Wellness, mental health, discount app and healthcare perks
• Delicious meals provided on shift
• Opportunities for growth and professional development within an expanding restaurant group

What We’re Looking For

• At least 2/3 years’ general management experience in a premium, large scale, high-end, fast-paced restaurant, preferably in London
• Exceptional leadership and interpersonal skills — a motivating and supportive presence
• Strong financial acumen and proven success in managing budgets, P&L, and cost controls
• In-depth knowledge of food & beverage, operations and a genuine passion for hospitality
• Proficiency in restaurant management systems (POS, reservations, scheduling tools)
• Strategic thinker with a hands-on, solutions-driven approach
• Calm under pressure, warm, and guest-focused

Key Responsibilities

• Operational Leadership: Oversee daily operations with a focus on quality, efficiency, and profitability
• Collaborate with the Head Chef, Head of Restaurants and Reservations Manager to ensure alignment of food and drink offerings with [Employer hidden — sign up to reveal]’s vision
• Ensure compliance with UK health, safety, and hygiene regulations
• Use performance data to make informed decisions that increase revenue and reduce waste
• Build and maintain strong supplier relationships
• Financial Management: Manage budgets and P&L statements
• Control labour, food, and beverage costs
• Analyse performance metrics and implement strategies to drive revenue and manage expenditure
• Team Development: Lead by example to inspire and motivate a high-performing team
• Recruit, train, and mentor team members
• Conduct regular meetings, performance reviews, and training sessions
• Promote a workplace culture based on inclusivity, accountability, and continuous growth
• Guest Experience: Build relationships with guests, address concerns promptly, and ensure every guest enjoys a memorable experience
• Ensure consistent, high-quality service at every touchpoint
• Represent [Employer hidden — sign up to reveal] at industry events and networking opportunities

About [Employer hidden]

[Employer hidden — sign up to reveal] is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. Named with a nod to Soho’s vibrant culture, [Employer hidden — sign up to reveal], literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen.

Be part of something extraordinary, Apply now!

Links: [Employer hidden — sign up to reveal], https://www.instagram.com/[Employer hidden].soho/, Restaurant Online article

[Employer hidden — sign up to reveal] is part of [Employer hidden — sign up to reveal], where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.