Restaurant Manager
SKILLS
FULL DESCRIPTION
[Employer hidden — sign up to reveal] is hiring a Restaurant Manager for Hugo’s in Staffordshire. Role is full-time, on-site, with salary £37,000 per annum. No visa sponsorship available.
Restaurant Manager – Hugos
Location: [Employer hidden — sign up to reveal], Staffordshire
Department: Food & Beverage
Reports to: Head of Food & Beverage
About Us
Nestled in the heart of Staffordshire, [Employer hidden — sign up to reveal] combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At [Employer hidden — sign up to reveal], we're committed to delivering exceptional service and creating unforgettable memories for our guests.
Here at [Employer hidden — sign up to reveal] our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….
About the Role
As Restaurant Manager, you will oversee the day-to-day running of Hugo’s and associated outlets, ensuring outstanding service, strong financial performance, and a highly engaged team. You’ll play a key role in shaping the guest experience, driving standards, and supporting the ongoing success of our Food & Beverage offering.
Key Responsibilities
- Operations: Leading the daily operation of Hugo’s Restaurant, Atrium Lounge, and Poolside service; Delivering exceptional guest experiences; Working closely with kitchen and bar teams; Responding to guest feedback; Supporting events and initiatives.
- Leadership & Team Management: Inspiring, leading, and developing a high-performing F&B team; Managing recruitment, onboarding, training, and performance; Creating rotas; Conducting team meetings and performance reviews.
- Financial Performance: Managing budgets, costs, and stock control; Supporting revenue and profit targets; Monitoring sales; Ensuring compliance.
- Training & Development: Identifying training needs; Implementing development plans; Maintaining training records.
- Health & Safety: Ensuring compliance with food safety, licensing, and H&S legislation; Maintaining hygiene and cleanliness; Completing risk assessments.
About You
- Proven experience in a restaurant or F&B management role
- Excellent leadership and people management skills
- Commercially aware with experience managing budgets and costs
- Passionate about delivering exceptional guest experiences
- Excellent communication and organisational skills
- Knowledge of health & safety and food hygiene regulations
Additional Information
45 hours per week, working 5 out of 7 days (including evenings, weekends and bank holidays). Salary: £37,000 per annum. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship.
Benefits
- Work in a picturesque, historic estate
- Complimentary Spa Day on work anniversaries
- Free meal daily
- Complimentary use of leisure and spa facilities
- Employee Assistance Program
- 30% discount on stays and spa days
- Discounts on food, drink, and retail
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Induction and training programme
- Perkbox benefits and discounts
- Online Doctor support
- Supportive and inclusive work environment