Gas Engineer / Installer
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FULL DESCRIPTION
Gas Engineer / Installer
[Employer hidden — sign up to reveal] is seeking a Gas Safe Registered Engineer/Installer to join their Driven installation team based out of Luton. This is a full-time, permanent role with a salary up to £38,000 basic plus uncapped bonus (OTE £45,000).
Job Details
- Location: Luton
- Department: Logistics
- Job Type: Full time
- Contract Type: Permanent
- Salary: Up to £38,000 basic + achievable uncapped bonus (OTE £45,000)
About the Role
At [Employer hidden — sign up to reveal], we are seeking a professional, customer-focused Gas Registered Engineer/Installer to join our ‘Driven’ installation team based out of Luton. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Southern region. This is a customer-facing role in which you will be the sole in-home representative of [Employer hidden — sign up to reveal], so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We’re Looking For
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential) HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
Additional Benefits
- Healthcare cash plan
- Free parking
- Birthday off after a year
- Holiday purchase scheme
- Staff discount scheme
- Autonomy to make a difference
At [Employer hidden — sign up to reveal], we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.