Director of Product & Technology Operations
SKILLS
FULL DESCRIPTION
Director of Product & Technology Operations
[Employer hidden — sign up to reveal] - London, UK - Hybrid - Full-time - Director
Our vision is to give everyone the belief they can make their move.
About the role
We’re looking for a strategic, execution-focused leader to join our Product Development leadership team as Director of Product & Technology Operations. This role is responsible for driving the operational excellence, planning, and cross-functional coordination of our fast-paced and large-scale product and engineering function.
Reporting into the COO you will work closely with the Director of Product, Director of Engineering, CIO and CISO to bring structure and discipline to how we plan, operate, and execute.
Key responsibilities
- Ops Leadership & Team Enablement - Deliver operational efficiency, tooling improvements, and process clarity across teams. Regularly review and identify opportunities to improve functional structure and approach. Ensure effective cross-discipline ceremonies and rhythms.
- Planning - Responsible for annual and quarterly planning cycles (including roadmap definition, capacity and investment planning). Own the company-wide OKR framework. Coordinate cross-functional planning calendar.
- Portfolio & Delivery Operations - Maintain an end-to-end view of the product and tech portfolio. Drive continuous improvement through consistent reporting on delivery health, team performance, and value realisation.
- Strategic delivery - Act as escalation and risk management point for high-impact delivery challenges. Ensure effective running of a small but high-impact Programme Management function.
Ideal candidate
- Proven experience in a senior tech/product strategy or operational role, ideally within a scaled tech org (250+).
- Modern understanding of current Product & Tech operating models and best practices.
- Empathetic leader, able to create high-performing teams and influence change.
- Excellent stakeholder management skills with strong influencing capability.
- Structured and analytical mindset and a bias for action.
- Able to articulate complex concepts and produce high-quality outputs.
About [Employer hidden — sign up to reveal]
Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler. We're home to the UK's largest choice of properties. Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the [Employer hidden — sign up to reveal] Hows at the heart of everything we do. These values include: We create value, we think bigger, we care deeply, we move together, we make a difference. With 88% of [Employer hidden — sign up to reveal] saying we’re a great place to work, we’re clearly doing something right!
What we offer
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts and more.
- We offer hybrid working with a minimum of 2 days in the office.
As an Equal Opportunity Employer, [Employer hidden — sign up to reveal] will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At [Employer hidden — sign up to reveal], we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success.