Job Description

A NADRA Card Consultant is responsible for assisting individuals in obtaining NADRA cards and providing support in various related services. This role involves the following key responsibilities:

• Client Assistance: Guide clients through the NADRA card application process, ensuring they have the necessary documents and information.
• Application Processing: Prepare and submit NADRA card applications, making sure all required documents and forms are complete and accurate.
• Documentation Verification: Verify the authenticity of client documents and ensure compliance with NADRA’s regulations.
• Customer Service: Provide excellent customer service by addressing client inquiries, concerns, and issues related to NADRA cards.
• Record Keeping: Maintain accurate records of client interactions and applications submitted.
• Compliance: Stay updated on NADRA rules and regulations to ensure all applications adhere to legal requirements.
• Confidentiality: Maintain strict confidentiality of client information and sensitive data.

General Requirements

• High school diploma or equivalent.
• Knowledge of NADRA card procedures.
• Strong communication and customer service skills.
• Attention to detail.
• Basic computer proficiency (MS Office).
• Organizational and interpersonal skills.
• Commitment to confidentiality.
• Applicant should have GDPR knowledge.
• Fluent in Urdu and Punjabi.
• A candidate with previous Nadra knowledge will be more desirable.

Benefits

• Additional leave
• Bereavement leave
• Company car
• Company events
• Company pension
• On-site parking
• Sick pay

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