General Manager

Role Summary

As an experienced General Manager in an automotive dealership, you already understand the qualities that lead to success. If you value the power of people and teamwork, prioritize the customer experience, are passionate about driving sustainable mobility, and aspire to be part of a global organization with ambitious goals and a forward-looking vision, we want to hear from you.

[Employer hidden — sign up to reveal] is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. [Employer hidden — sign up to reveal] are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Role Benefits

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Single Person Health Cover
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our [Employer hidden — sign up to reveal] employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the [Employer hidden — sign up to reveal] Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Paid sick leave upon completion of Probationary period.

Role Description

• Develop and execute sales strategies to meet or exceed targets by analysing market trends, overseeing advertising and promotional campaigns and maintaining relationships with key customers to ensure customer satisfaction
• Manage the dealerships budget and ensure profitability by maximizing revenue and controlling expenses
• Ensure the dealership provides excellent customer service and resolve customer complaints and issues promptly and effective.
• Manage inventory levels and ensure the availability of vehicles and parts.
• Maintain a safe and secure environment for employees and customers.
• Identify new business opportunities and market trends and implement innovative solutions to improve dealership operations.
• Promote the dealership's brand and reputation in the community

A Day in the Life

“As a General Manager, you will be directly responsible for the site, it’s employees and the site’s results. You have to potentially juggle sales, aftersales and parts. Managing what is most likely a large team is possibly the most challenging aspect, as you need to adapt to everyone on site. But people work for people predominantly, and if you show you are committed to making the site work well, they will generally respond well. The buck stops with you as a General Manager, so dealing with customers is not uncommon and making sure all customers are fully satisfied is key. Being able to delegate is essential, as you will not be able to do everything in this role, despite wanting to do so. Focus on key areas, and nail each one of them one by one.”

Let's Work Together

[Employer hidden — sign up to reveal] is an integral division of [Employer hidden — sign up to reveal], a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, Leapmotor and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary plus bonus opportunities.

An exciting new opportunity has come up here at our dealership. This is a great opportunity for you to become a key member of the [Employer hidden — sign up to reveal] family.

As a General Manager you will Oversee the daily operations of the dealership including management of department managers, including sales, finance, service, and parts.