Protection Advisor

About The Role

Team - Protection (D2C Life Department). Hybrid role - 2 days a week in the Stockport office, 3 days based working from home. Training is up to 3 months in Stockport.

It’s important to relate to your customer, understand their needs. If you care about your customer and can provide an exceptional service in catering to their product requirements this maybe the role for you. This role is about the quality of the customer journey providing advice on [Employer hidden — sign up to reveal] Life products, building a rapport so through their choices they make the right one through us, as [Employer hidden — sign up to reveal] Life. This is over the telephone and can be direct with personal customers and our business customers too. We offer ongoing support, coaching and we focus on your development in your [Employer hidden — sign up to reveal] career. Previous experience of working in Insurance sales is required.

What you will do as a Protection Advisor

• Providing exceptional service and advice over the telephone to our customers
• Time management is key as we are fast paced, and we have lots of customer needs to meet
• Proactivity in maintaining your knowledge being a driver in your own performance, knowing we will support in every step
• Ensuring that FCA and internal regulatory standards for advice provision are met
• Quality of advice provided is a must with every fact find, making sure you have everything documented along with the analysis and outcomes. Every conversation is important

What you need to thrive

• Experience within Financial Services is a must
• Confident telephone manner
• Full understanding and knowledge of the regulatory requirements of the FCA
• Strong Customer orientation and engagement skills
• Highly motivated with a drive to deliver sales targets and outstanding customer outcomes
• A driven individual with committed to person development and progression
• Strong Organisation skills with the ability to manage personal time and focus to maximise productivity and results
• Financial services qualifications appropriate to the role, ideally CEMAP or R05

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12% – We will match your contributions up to 6% of your salary
• Our award-winning [Employer hidden — sign up to reveal] health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

About [Employer hidden — sign up to reveal]

We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! [Employer hidden — sign up to reveal] is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. [Employer hidden — sign up to reveal] pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Diversity & Inclusion
At [Employer hidden — sign up to reveal], we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

[Employer hidden — sign up to reveal]’s approach to sustainability
[Employer hidden — sign up to reveal] is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.