Sales & Supply Support Coordinator

Role

Reporting to the Sales Planning Section Manager (SPSM), the Sales & Supply Coordinator (SSC) is the main point of contact for Dealers, Sales Area Managers (SAM) and office-based associates for all issues concerning the sale and supply of motorcycles. The SSC is responsible for managing Ageing Stock and direct-selling of motorcycles to the Dealer Network, ordering demonstrators and mandatory stock bikes, placing orders where necessary, as well as a range of ad-hoc projects. Strong interpersonal skills are a key requirement of the role as is the ability to demonstrate sales skills on a daily basis with a positive “can-do” attitude. The individual will be an integral part of a team and will work closely with both office and field-based associates. Daily contact with dealers by telephone and email is a key part of the role so strong and clear communication skills will be essential. You will be a key point of contact and therefore a Brand Ambassador for [Employer hidden — sign up to reveal] to the network. This role will suit a proactive team player who wants to have an impact for the market leading motorcycle brand in the UK.

Main Responsibilities

• Support the dealer network, SAM’s and internal colleagues in all aspects relating to sales and supply of new motorcycles with a strong focus on customer satisfaction.
• Communication with the dealer network on a regular basis to share information, build relationships and fulfil stock gaps.
• Undertake sales and stock projects on an ad-hoc basis including wholesales for Aged Stock.
• Provide estimated and factual supply information for all models in the range when required.
• Coordinate the order and release of new model demonstrator and initial stock allocation.
• Coordinate the supply and sale of Road and Off Road Special Editions.
• Credits – coordinate and reconcile across various departments.
• Provide regular reports including Core stock.
• Identify opportunities, including best practice, to improve day to day business operations.
• Daily contact with [Employer hidden — sign up to reveal] logistics centre.
• Ability to be flexible and adaptive.
• Support and participate in [Employer hidden — sign up to reveal] events as required.

Qualifications, Skills and Experience

Required

• Confident and articulate communicator – needs to be a Brand Ambassador for [Employer hidden — sign up to reveal].
• PC literate – Good understanding of Microsoft office with focus on Excel and Access.
• Proactive self starter who demonstrates a high level of initiative.
• Ability to converse at all levels across all mediums (face to face, telephone and written).
• Excellent time management, able to prioritise and work to tight deadlines.
• Negotiation skills.
• Strong Numerical and Problem-Solving skills, with acute attention to detail.
• Relationship focused.
• Understanding of business process from initial order through to delivery.

Desirable

• Motorcycle knowledge would be preferable not essential.
• Sales background a benefit but not a requirement.

[Employer hidden — sign up to reveal] is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. [Employer hidden — sign up to reveal] also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on [Employer hidden — sign up to reveal]'s philosophy of respect for the individual. At [Employer hidden — sign up to reveal], we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with [Employer hidden — sign up to reveal]'s core values and lived out in the way we work and respect each other. For us at [Employer hidden — sign up to reveal], diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers. This commitment flows directly from the [Employer hidden — sign up to reveal] philosophy and the belief that we are all working towards a common goal. [Employer hidden — sign up to reveal] recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.