Patient Safety Manager

Job Summary

An exciting opportunity has arisen for a talented, visionary individual with widespread experience in the field of Patient Safety. We are looking for an experienced and innovative leader who will support Clinical, Quality and Governance teams in their ambitions to embed the organisational Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incident Response Plan (PSIRP). The postholder will have proven leadership skills and experience of working at a senior level, be highly visible, and be able to motivate and engage individuals and teams across the organisation. With demonstrable and extensive investigation and learning response expertise and experience, including writing PSII and Coroner's reports, the successful applicant will hold a well-developed skillset to help advance the delivery of the organisational commitment to drive continuous learning and improvement.

Main Duties of the Job

• Coordinate, implement and continuously develop a patient safety environment and culture.
• Work with internal and external stakeholders to investigate, analyse and make judgements through collation of evidence and findings.
• Produce timely high-quality reports with findings, recommendations and SMART action plans.
• Analyse and interpret complex clinical situations and arrive at well thought out risk assessed decisions.
• Support development of improvement actions and embedding of learning and practice changes.
• Provide organisation wide training and guidance on patient safety incident investigation, human factors, Just Culture and duty of candour.

About Us

At [Employer hidden — sign up to reveal], we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing: Exclusive Discounts, NHS Pension Scheme, Wellbeing Support, Recognition and Rewards, Financial Perks, Career Growth, Office Comforts. For more details, please see the full job description.

Person Specification

Education, Training and Qualification

• Educated to degree level - or relevant senior patient safety management experience
• Relevant specialist training (e.g Patient Safety Specialist) - or Clinical qualification with current professional registration and extensive safety experience
• Evidence of continuing professional development in root cause analysis, human factors, risk management, clinical governance, PSIRF

Knowledge, Skills and Experience

• Demonstrated technical investigation knowledge and experience including chronology/timeline mapping, gathering information, Rapid Reviews, After Action Reviews, PDSA cycles, round table review, report writing
• Experience using complex information and developing concise and clear reports
• Experience working in a patient safety management role
• Experience of leading SI/ PSIIs investigations
• Evidence of designing and delivering patient safety training
• Highly developed use of Microsoft Office software
• Effective analytical and problem-solving skills
• Ability to make judgments and decisions in diverse situations
• Experience working with clinicians and multi-professional teams
• Understanding and experience of leading Duty of Candour communication

Personal Attributes, Values and Behaviours

• Self-motivated, pro-active, and diplomatic approach
• Ability to work on own initiative and manage time effectively
• Excellent interpersonal and communication skills
• Able to establish effective working relationships
• Pragmatic problem-solving approach
• Methodical with attention to detail
• Must be willing and able to travel to all organisational sites / bases as required

Employer Details

[Employer hidden — sign up to reveal]

Old Ambulance HQ, Ascots Lane, Welwyn Garden City, AL7 4HL

Website: [Employer hidden — sign up to reveal]

Contact: Amy Bishop, Non-Clinical Recruitment Advisor, [Employer hidden — sign up to reveal]