Room Attendant
SKILLS
FULL DESCRIPTION
Room Attendant
DoubleTree by Hilton London – West End, 92 Southampton Row, London (Central), London, WC1B 4BH
[Employer hidden — view at passion-project.co.uk]
Competitive Salary
Full-time, Casual
About Us
[Employer hidden — sign up to reveal] is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Our Values: We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
Why Join [Employer hidden — sign up to reveal]?
- Discounted stays around the world
- Free meal on duty + unlimited hot drinks
- Paid day off for your Birthday
- Team member discounts
- Health Benefit schemes
- Employee Assistance Programme and wellbeing initiatives
- Learning and development opportunities for career progression
- Recognition and reward schemes
What Your Day Will Look Like
As a Sales Executive, you will be responsible for preparing detailed sales reports and supporting the General Manager/Cluster Director of Sales in developing the annual Business Plan, including market segmentation analysis and revenue forecasts. You will carry out planned sales activities, actively promote the hotel and the wider Group, and drive sales volume and profitability by developing and implementing initiatives aligned with the marketing plan. By networking with competitors to stay aware of market trends, threats, and opportunities, you will identify new markets and business prospects while developing special sales campaigns to maximize revenue. The role also involves participating in sales calls and client meetings to secure new business and close deals.
What You’ll Bring
The ideal candidate will have at least one year of experience in a similar role, with proven ability to deliver exceptional client service while remaining highly organised and able to prioritise effectively in a fast-paced environment. A sales-focused mindset with a passion for upselling, excellent communication skills, strong attention to detail, and the ability to use initiative are all essential. The role also requires a collaborative team player who can perform well under pressure, and previous experience with systems such as Opera or similar would be advantageous.
Benefits
- GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme
- Private Healthcare Plan
- Learning and development opportunities
- Opportunities for promotion and transfer
- Recommend a Friend incentive
- Hero Of The Month recognition programme
- Free-of-charge freshly cooked meals on duty
- Free-of-charge dry-cleaning for your uniform
- Free weekly English classes
- Lots of team member social events and wellbeing events
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
[Employer hidden — sign up to reveal] is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Contact
Email: [Employer hidden — sign up to reveal]