Customer Assistant - Market Street & Cafe

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Cardiff
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Flexibility Time Management Food Preparation Communication Attention to Detail Problem Solving

FULL DESCRIPTION

Customer Assistant - Market Street & Cafe

[Employer hidden — sign up to reveal] is hiring a Customer Assistant for its Market Street and Café team in Cardiff. This is a permanent, part-time role (12 hours per week) with a competitive hourly salary. The role involves preparing and serving fresh food and providing excellent customer service.

About the Role

We're looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we're known for. From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you'll play a big part in making our customers' experience special every day. You'll work in a fast-paced, structured environment with clear routines and timed activities. You'll also be trained across other areas of the store too, such as Replenishment and Customer Service.

  • Newport Road, Cardiff
  • Retail (Stores) Hourly Paid
  • Competitive salary, plus excellent benefits
  • 12 Hours per week
  • Permanent
  • Mon-Sun Fully Flexible 0700-1800
  • Closing date: 17 May 2026

About You

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

What happens next?

Click apply to join our team – it only takes a couple of minutes. We'll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden — sign up to reveal], we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments, please let us know.

About Us

We love providing our customers with a great shopping experience. We are one of the UK's largest supermarkets, providing great value and good quality fresh food to over 11 million customers every week. We're Foodmakers and Shopkeepers and together, we make [Employer hidden — sign up to reveal].

Rewards & Benefits

  • Rewarding success - recognition awards
  • Competitive pay
  • 15% colleague discount and additional 10% for friend/family
  • Six weeks holiday (including bank holidays)
  • Competitive pension and life assurance
  • Healthcare/well-being benefits including Aviva Digital GP
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Family friendly policies including 26 weeks maternity/adoption leave
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