Front of House Receptionist - Cambridge - CB4
SKILLS
FULL DESCRIPTION
Front of House Receptionist - Cambridge - CB4
Company: [Employer hidden — sign up to reveal]
Location: Cambridge
Salary: £14.45 per hour
Type: Full-time, On-site
About Us
[Employer hidden — sign up to reveal] have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. Our mission: Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
The Opportunity
We’re excited to be recruiting for a Front of House Receptionist to join the team at [Employer hidden — sign up to reveal]. This role is suitable to someone eager to build a career within the security sector. As part of this role, you will provide a professional, client‑facing presence at reception. The role is focused on customer service, contractor management, and supporting the Facilities Manager and wider site team.
Your Duties
- Act as a client‑facing reception presence, welcoming visitors and occupiers in a professional and friendly manner
- Deliver a high standard of customer service, handling enquiries and supporting front‑of‑house operations
- Manage contractor sign‑in, inductions, and access, ensuring site procedures are followed
- Carry out duties including access control, patrols, monitoring alarms, and incident reporting
- Support the Facilities Manager and site team with day‑to‑day operational activities and issue reporting
- Maintain site standards at reception and shared areas, escalating concerns where required
- Respond to incidents or security matters in line with site procedures and escalation routes
Full in-house training will be provided.
Essential Skills and Experience
- Right to work in the UK and a five-year checkable history
- Punctual and reliable
- Passionate about creating an exceptional customer experience
- Knowledge of MS packages (Excel, Word, Outlook)
- Highly intuitive with a curious mindset
- Highly presentable in line with our corporate brand
- Resilient and pro-active in your work
Reward and Benefits
- £14.45 per hour
- 45 hours per week
- 9 hour shift pattern, working Monday to Friday 08:00 to 17:00
- 20 days holiday
- On-site gym
- Unlimited training and opportunities to progress
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Recommend a Friend Scheme – earn an extra bonus
We Are [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.
Diversity, Inclusion and Equality
At [Employer hidden — sign up to reveal], we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.
About [Employer hidden — sign up to reveal]
GSL [Employer hidden — sign up to reveal] Limited trading as [Employer hidden — sign up to reveal] is a limited company registered in England and Wales. [company details hidden]. Registered Office at Suite 2, McClintock Building, Granta Park, Great Abington, Cambridge, CB21 6GP.