Role Overview

The Digital Administrator is responsible for the day-to-day compliance monitoring and operational assurance of digital systems installed across [Employer hidden — sign up to reveal] machines.

This role acts as the primary compliance interface within [Employer hidden — sign up to reveal], ensuring that HFR systems are correctly configured, operational, and compliant before machines are released onto hire. The position is primarily based within [Employer hidden — sign up to reveal]'s Birmingham depot, working closely with internal teams to maintain system performance, reporting accuracy, and operational alignment.

Key Responsibilities

HFR System Compliance & Monitoring

• Carry out remote health checks on approximately 100 HFR-equipped machines per month
• Monitor HFR systems using internal tools and reports to confirm:
  • Cameras are operational and correctly aligned
  • Systems are reporting as expected
  • Sleep mode and wake-up behaviour is functioning correctly
• Identify, log, and escalate faults or anomalies to the relevant internal engineering teams

Fleet & System Configuration Management

• Ensure machines are assigned to the correct fleets based on provided lists
• Validate system configuration following:
  • New installations
  • Transfers between fleets
  • Changes requested by internal HFR Services or Sales teams
• Maintain accurate compliance records for audit and operational reference

Pre-Hire System Assurance

• Confirm HFR systems are fully operational before machines go out on hire
• Respond to compliance checks requested by:
  • HFR Services Department
  • Sales team
• Act as a gatekeeper for system readiness, reducing on-hire failures and customer issues

Installations & Commissioning Support

• Support the live commissioning of HFR installations carried out by engineers
• Validate system performance post-installation using internal reports
• Liaise with engineers to resolve commissioning issues quickly and efficiently

Reporting & Stakeholder Support

• Produce and review routine compliance and health-check reports
• Support internal teams with compliance data and system status updates
• Act as a key point of contact for depot staff regarding HFR system status

Skills & Experience

Essential

• Strong administrative and organisational skills
• High attention to detail and process compliance
• Confidence working with technical systems and dashboards
• Ability to manage high-volume, repetitive compliance checks accurately
• Clear communication skills for working with engineers, depot staff, and sales teams

Desirable

• Experience in telematics, vehicle safety systems, or plant machinery environments
• Previous compliance, operations, or technical admin experience
• Familiarity with camera systems, IoT, or remote monitoring platforms

Personal Attributes

• Methodical and process-driven
• Comfortable working independently within an embedded role
• Proactive in identifying issues before they impact operations
• Calm and structured when handling competing priorities

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is the UK's biggest plant hire company, operating for over fifty years from a network of ten depots in Aberdeen, Northumberland, Dublin, Manchester, Birmingham, Bicester, Newport, Leighton Buzzard, Great Yarmouth and, of course, our purpose-built Head Office depot next to Wembley Stadium.

Our fleet of over 5000 machines includes the UK's largest offering of hybrid and electric plant. We're able to provide excavators, articulate dump trucks (ADTs), telehandlers, tractors, bowsers, rollers, motor graders, loaders and more.

Founded in 1972