Guest Relations Agent

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Guest Relations Opera PMS Customer Service Fluency in English Creativity Attention to Detail Luxury Hotel Experience Personable Communication

FULL DESCRIPTION

Guest Relations Agent

We have an exciting new opportunity for a Guest Relations Agent to join our fantastic Front Office team at [Employer hidden — sign up to reveal]. We are looking for someone who is creative, dynamic, charismatic and experienced, with a natural passion for creating and delivering extraordinary guest experiences.

About You

  • Previous experience as a Guest Service Agent
  • Fluent written and spoken English
  • Right to employment in the UK
  • Have a creative flair – and always think outside the box!
  • Have a proven track record in Guest Relations within a luxury hotel.
  • Be personable, naturally engaging and attentive with an eye for detail. It goes without saying that you will be passionate about providing exceptional guest service.
  • Be thoughtful, intuitive and insightful.
  • Be proficient in Opera.

How to Apply

With plenty of opportunity and a great team to work alongside, you can reach your full potential at [Employer hidden — sign up to reveal]. Sound good? To join our award-winning team and start carving a successful career in hospitality at [Employer hidden — sign up to reveal], please email your CV to our recruitment team at [Employer hidden — sign up to reveal] or apply via the button below.

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