Client Onboarding Executive
SKILLS
FULL DESCRIPTION
Client Onboarding Executive
[Employer hidden — sign up to reveal] is seeking a Client Onboarding Executive to join our team in Guildford. This full-time, on-site role focuses on client due diligence (CDD) and anti-money laundering (AML) procedures, ensuring compliance with UK regulations while delivering excellent client service.
About the Role
Our focus is on providing outstanding client service, through expert, clear advice and assistance delivered in a professional and engaged way that leads to high levels of client satisfaction. We work together at all levels of our team to create a supportive and pro-active environment to achieve this. You will be responsible for assisting the Senior Onboarding Executive with the management of the client onboarding process, with a particular focus on CDD and AML procedures.
Key Responsibilities
- Perform in-depth CDD and AML checks on new and existing clients to assess risk profiles.
- Ensure client documentation and information are accurate and up to date.
- Investigate and analyse client backgrounds, business activities, and ownership structures.
- Identify and escalate high-risk or suspicious client profiles to the AML compliance team.
- Implement and enforce AML policies, procedures, and controls in accordance with UK regulations.
- Work directly with the team to create clearer and more robust onboarding processes.
- Monitor and report unusual transactions or activities to the AML team.
- Keep up-to-date with evolving AML regulations and implement necessary changes.
- Build and maintain strong relationships with clients, ensuring a positive onboarding experience.
- Communicate CDD and AML requirements to clients and guide them through the process.
- Address client inquiries and concerns related to CDD and AML.
- Maintain accurate records of all CDD and AML activities for audits and reporting.
- Prepare reports on CDD and AML compliance for senior management and the AML team.
- Work closely with the MLRO, COLP, COFA and AML team.
- Promote good file management.
- Ability to work self-sufficiently.
Qualifications and Experience
- Bachelor's degree
- Proven experience in client onboarding, CDD, and AML within the legal services sector
- Strong understanding of CDD and AML procedures
- Eye for detail
- Excellent client care skills
- Professional and courteous communication
- Positive attitude
- Analytical mindset
- Strong organisational and communication skills
- Ability to work independently and collaboratively
- Knowledge of Practice Evolve or other practice management systems
- Familiarity with Practical Law and LexisNexis
Rewards and Benefits
At [Employer hidden — sign up to reveal], we offer a competitive salary, annual bonus, 5% employer pension, private medical cover, 25 days annual leave plus bank holidays, enhanced maternity/paternity leave, flexible working (where applicable), and ongoing learning and development opportunities. [Employer hidden — sign up to reveal] is committed to your wellbeing and career growth.
About [Employer hidden]
[Employer hidden — sign up to reveal] is a law firm with offices in Guildford, Wimbledon, Reigate, Leatherhead, and Epsom. Our values – Community, Accountable, Responsive, Empowered, Solutions-focused – drive everything we do. We are recognised for excellence by Legal 500 and Chambers. We are an equal opportunities employer. [Employer hidden — sign up to reveal] is unable to sponsor visas at present.
Location
65 Woodbridge Road, Guildford, Surrey GU1 4RD. This role is based at our Guildford office with travel to other offices as required.