Senior Manager, IT Project Management

Role Objective

Lead the Region’s project portfolio, ensuring delivery excellence across complex, cross-functional initiatives. Build a high-performing team, establish robust project governance, and align our work with business goals. Create and maintain the policies, procedures, and standards that underpin our success, and present progress and insights to executive management. Always focus on continuous improvement and delivering value for the business.

Specific Responsibilities

• People Leadership & Team Development: Lead, coach, and develop a diverse team of permanent and contract Project & Delivery professionals, ensuring each team member has the support and opportunities to thrive. Foster a high-performance culture built on accountability, collaboration, and learning. Champion diversity, inclusion, and wellbeing within the team.
• Portfolio & PMO Excellence: Own the Regional project portfolio, ensuring the right work is prioritised and delivered effectively. Oversee portfolio planning, resource allocation, and capacity management, balancing business priorities and available resources. Drive strong governance, reporting, risk management, and financial controls, ensuring transparency and predictability. Continuously improve PMO standards, tools, and ways of working, keeping the team at the forefront of best practice.
• Project Delivery Leadership: Take hands-on responsibility for select high-impact projects, modelling best practice in project management. Guide teams through ambiguity, ensuring delivery of outcomes on time, within scope and budget.
• Strategic Partnership & Communication: Act as a key link between senior leadership, customers, and project teams. Communicate expectations, progress, risks, and decisions clearly and effectively, tailoring your approach to different audiences. Present portfolio and project status to executive management, enabling informed decision-making.
• Continuous Improvement & Innovation: Identify and implement opportunities to enhance project delivery processes and tools. Drive maturity in project management practices, ensuring the PMO remains fit-for-purpose and future-ready.
• Stakeholder Management: Build and nurture strong relationships with a wide range of stakeholders, including business leaders, IT partners, customers, and external vendors. Act as a trusted advisor, understanding stakeholder needs and ensuring their expectations are met or exceeded throughout the project lifecycle. Facilitate open, transparent communication—keeping stakeholders informed of progress, risks, and decisions, and ensuring their voices are heard in key project decisions. Proactively manage stakeholder concerns and resolve conflicts, balancing competing priorities to achieve the best outcomes for the business. Represent the PMO and project delivery function in executive forums, steering committees, and cross-functional initiatives, championing the value and impact of effective project management.

Skills/Requirements

• Inspirational people leadership, previous team management experience with a track record of developing others.
• Significant experience in project and portfolio management in complex, multi-functional environments.
• Strong financial acumen and experience managing project budgets and resources.
• Mastery of structured project delivery practices (Waterfall, Agile, SCRUM, Kanban, Lean).
• Excellent communication, relationship-building, and stakeholder management skills.
• Critical thinking, adaptability, and the ability to make informed decisions under uncertainty.
• Recognised Project Management certification (e.g., PRINCE2, PMI, APM).
• Bachelor’s degree in IT, Business, Supply Chain, or related field preferred.

About Us

At our EMEA Corporate Services we support [Employer hidden — sign up to reveal] businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in [Employer hidden — sign up to reveal], Wisconsin here in the EMEA region – Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the [Employer hidden — sign up to reveal] businesses we support in the region and work closely with our [Employer hidden — sign up to reveal] Corporate colleagues in Wisconsin on global initiatives and projects.

Beyond the competitive benefits and compensation, [Employer hidden — sign up to reveal] proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at [Employer hidden — sign up to reveal].

[Employer hidden — sign up to reveal] is an equal opportunity employer. It is [Employer hidden — sign up to reveal]’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process, please contact the HR department through [Employer hidden — sign up to reveal].

Note for Recruitment Agencies

the [Employer hidden — sign up to reveal] Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support, we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to [Employer hidden — sign up to reveal] Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable.