Healthcare Assistant

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is a group of (currently two) independent prestigious private clinics at Harley Street and West London specialising in gynaecology and fertility treatments. Each [Employer hidden — sign up to reveal] clinic is a fully integrated centre of medical excellence dedicated to caring for and protecting all aspects of a woman’s gynaecological and reproductive health. [Employer hidden — sign up to reveal] is committed to providing patients a high level of individualised patient care. We value diversity and inclusion.

Role Overview

We are seeking a Healthcare Assistant who will work under the indirect supervision of a registered nurse, delivering high standard care in a safe environment. Duties include assisting in theatre and recovery, phlebotomy, chaperoning patients, preparing exam rooms, collecting and preparing samples, generating lab order forms, and performing stock checks. The successful candidate will be able to work as part of a multi-disciplinary team.

Duties and Responsibilities

• Fully understand the clinic’s clinical protocols, SOPs, patient information and consent forms
• Collect specimens, label and despatch to outside laboratory (including phlebotomy) as per SOPs
• Ensure all samples are labelled clearly, requests logged and entered onto computer system
• Chaperone for other staff
• Keep clinical areas clean and tidy
• Practice effective waste management including safe sharps disposal
• Practice effective time management to avoid patient delays
• Perform venepuncture, interpret and give blood results when necessary
• Prepare theatre for egg retrieval, embryo transfer, insertion of IUCD, cervical dilatation, surgical sperm retrieval and gynaecological procedures
• Assist in procedure room as necessary
• Scrub and circulate in the procedure room
• Assist with data entry e.g., entering ultrasound measurements
• Be competent in basic life support and assist calmly in an emergency
• Prepare and clean consultation rooms for gynaecological procedures
• Support patients pre and post gynaecology exam
• Assist nursing team with administrative duties and chasing results
• Manage the stock room when deliveries are made and rotate stock accordingly

General Requirements

• Adhere to HFEA Code of Practice, Health and Social Care Act 2008, CQC regulations, Data Protection Act 2018
• Abide by [Employer hidden — sign up to reveal]'s health and safety policies, report accidents
• Complete necessary training (health and safety, fire safety, manual handling)
• Comply with infection control, CQC and safeguarding policies
• Competent in basic life support and immediate life support
• QMS requirements

Ideal Candidate

• Empathetic, caring, and willing to go the extra mile
• Computer literate, with good working knowledge of Meditex (preferred)
• Clear verbal communication skills with patients and staff
• Clear concise documentation
• Maintain high level of confidentiality
• Able to work collaboratively with teams at all levels

Benefits

• Discretionary bonus
• Cycle to work scheme
• Annual season ticket loan
• 6.6 weeks’ holiday inclusive of bank holidays

Location

[Employer hidden — sign up to reveal] (West London) Hammersmith. This is a clinical role which must be undertaken on-site. No remote working.

Job Type & Hours

Permanent. 40 hours per week, 10 hours per day, 4 days per week, 8am to 6pm, on-call phone rota and 1:3 weekend rota (paid as overtime).

Salary

£28,000-£31,000 per annum

Experience / Qualifications

Fertility Nursing 1 year (preferred). This post is subject to an Enhanced DBS check. Training provided.

Diversity and Inclusion

[Employer hidden — sign up to reveal] is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We believe diversity leads to a positive and stronger team. At [Employer hidden — sign up to reveal] we advocate a culture of inclusivity.