Artist Development Assistant (fixed term)

About the Organisation

The [Employer hidden — sign up to reveal] was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.

Role Overview

The Artist Development Assistant reports to the Artist Development Manager, as part of the wider Artist Services Team. The Artist Development team focuses on the delivery of events and the administration of the Artist Development Office. Successful candidates will be assigned to a role covering either events, administration, or a combination of both, based on skills and experience.

Key Responsibilities

• Providing a welcoming experience to all attendees at Fringe Central, including greeting, answering queries, and providing general customer service support.
• Supporting the writing and distribution of communications to Fringe participants, and helping artists identify events and resources relevant to their development
• Ensuring the smooth running of the Artist Development team and events programme by providing administrative and hands-on support where required
• Managing a team inbox and responding to enquiries both in-person and online in a timely and professional manner
• Providing advice and guidance to Fringe participants, both in-person and via email
• Collecting statistical data and supporting the evaluation of the Artist Development service
• Ensuring the success and smooth running of the in-person Fringe Central Events programme, including the practical delivery, logistics, and providing administrative support.

Person Specification

Essential

• Strong public-facing communication skills and a friendly and professional manner
• A clear understanding of the work of the [Employer hidden — sign up to reveal] and the ability to give objective, fair and consistent information and advice.
• Proactive and creative in response to problem solving
• Demonstrable ability to work under pressure and as part of a team
• Excellent organisational and time management skills and ability to prioritise conflicting demands across a varied workload
• Excellent computer and admin skills, particularly with spreadsheets and Outlook
• Demonstrable experience of providing hands-on support for an in-person events programme.

Desirable

• An understanding of the UK Arts Industry sector.
• Experience of working within the cultural industries; theatre, festivals, venues, cultural agencies.
• Experience of putting on a show at the Fringe.
• Ability to speak a foreign language.

Additional Information

We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.

[Employer hidden — sign up to reveal] are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the [Employer hidden — sign up to reveal]'s environmental goals and consider these in all elements of your work.

We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.

How to Apply

Apply online at https://edfringe.teamdetails.com/

Download the job description: 2026 Artist Development Assistant Job Description (PDF, 328 KB)