Arts Industry Assistant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Edinburgh
TYPE
Contract
LEVEL
Entry-level
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Administrative Skills Attention to Detail Problem Solving Microsoft Excel Microsoft Outlook Microsoft Word Database Management Customer Service

FULL DESCRIPTION

Arts Industry Assistant (fixed term)

[Employer hidden — sign up to reveal] is seeking an Arts Industry Assistant to join the Arts Industry Office for the 2026 festival. This is a fixed-term contract from 7 July to 31 August 2026, office-based in central Edinburgh.

Role and Responsibilities

  • Ensuring a positive and welcoming experience to visiting industry professionals, including running an in-person check-in desk and being the first point of contact.
  • Providing industry professionals with information and advice on Fringe shows, events, services and networking opportunities tailored to their professional interests, including undertaking relevant research to provide bespoke advice.
  • Responding to enquiries over the phone, by email and in person at the Arts Industry Office during August.
  • Enabling access to industry ticketing for professionals, administrating the complimentary ticketing service through our box office system, Red61.
  • Supporting the Fringe Central and Arts Industry events programme by communicating appropriate and detailed event information to all relevant stakeholders, creating invite lists, assisting in organisation and providing on the ground event support.
  • Ensuring the successful delivery of projects and services with operational and administrative support, including Fringe Marketplace, Screen Fringe, the Associates programme, the Made in Scotland Showcase and more.
  • Carrying out general administrative tasks in support of the office, events and projects in the run up to and during the festival as required.

Person Specification

Essential

  • Excellent administrative skills and keen attention to detail.
  • A polite, friendly and professional manner.
  • The ability to solve problems and respond to changing priorities confidently and calmly.
  • Experience of working in a demanding and busy environment.
  • Good working knowledge of Microsoft packages, particularly Excel, Outlook, and Word.
  • Experience of managing information across different software and databases.
  • Excellent English language skills.
  • Experience working in some capacity within the cultural industries; eg theatre, festivals, screen, venues, cultural agencies.

Desirable

  • Experience of working with a ticketing system, specifically Red61.
  • Experience of working at the [Employer hidden — sign up to reveal] or other festival environments.
  • Ability to speak a second language.

Rate of Pay and Hours

The rate of pay for this post is £13.45 per hour. Normal working hours are 35 hours per week, worked over five days, with a one-hour unpaid lunch break. Additional hours may be required during the festival, paid at the standard hourly rate.

How to Apply

Closing date: 10:00 on Monday 27 May 2026. Interview date: Tuesday 9 June 2026. Apply via the link: https://edfringe.teamdetails.com/

[Employer hidden — sign up to reveal] is an equal opportunity employer and a Disability Confident Employer. Positive action under section 159 of the Equality Act may be applied.

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