Customer Assistant - Online
SKILLS
FULL DESCRIPTION
Customer Assistant - Online
[Employer hidden — sign up to reveal] – Bromsgrove – Permanent – 15 hours per week – Competitive salary plus excellent benefits
About the Role
We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly – all to make sure our customers can get what they need, when they need it. You’ll use in-store tech to accept orders, find the right products, and prepare them to go quickly and carefully. It’s fast-paced, structured work that makes a real difference to our customers. You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.
Rewards and Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- [Employer hidden — sign up to reveal] MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
About You
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
About [Employer hidden — sign up to reveal]
We are one of the UK’s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. We prepare more fresh food in-store than any other supermarket. We're Foodmakers and Shopkeepers and together, we make [Employer hidden — sign up to reveal].
What Happens Next?
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden — sign up to reveal], we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments, please let us know.
Location
Bromsgrove, United Kingdom, B60 3DX
Our Process
After your application, you may be asked to complete an online assessment. If successful, we will arrange an interview (face to face or virtual). For more details, see the full job listing.