Night Manager

About the Role

We Make [Employer hidden — sign up to reveal]… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it’s your job to lead and empower our colleagues to ensure our stores are always customer ready.

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

Rewards and Benefits

How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in [Employer hidden — sign up to reveal]. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at [Employer hidden — sign up to reveal]. Explore using our 360 tour here.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues

Location

Warrington, United Kingdom, WA4 6RN

Learning & Development

As you can imagine, [Employer hidden — sign up to reveal] is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning. It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want. Discover Learning & Development at [Employer hidden — sign up to reveal].

Our Process

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [Employer hidden — sign up to reveal].

1. Find an opportunity that's right for you - Once you've found a role that's right for you, you can apply via this site.
2. Let's find out more - For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview.
3. Interview - Our interviews are typically face to face but can sometimes be virtual.
4. Final Stage - With some of our roles there might be a second interview.
5. Decision - Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome.

Life at [Employer hidden — sign up to reveal]

We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine. Discover Life at [Employer hidden — sign up to reveal].