Job Details

• Job Reference: FH39216
• Start Date: 1st June 2026
• Location: Highams Park
• Salary: £45,000
• Employment Type: Permanent

Job Description

Position: Practice Coach/Regional Manager
Location: Covering 10 practices within the South East UK and Greater London including Essex, Surrey, Buckinghamshire and Gloucestershire
Hours: Full-time
Salary: Up to £45,000 per annum + car allowance and benefits
Start date: ASAP

A leading and growing independent optical group is seeking a Practice Coach to support and develop multiple practices across its UK network. This role is central to driving operational excellence, improving performance, and supporting teams to achieve commercial success. You will work closely with senior leadership and Practice Managers to enhance efficiency, strengthen processes, and deliver outstanding patient experiences.

Key Objectives

• Maintain regular communication with senior leadership and Practice Managers to ensure smooth operations across practices
• Develop, implement, and uphold business standards and best practices
• Improve operational efficiency by refining processes and procedures
• Support revenue growth at both individual practice and group level

Key Responsibilities

• Lead, motivate, and support practice teams in a fast-paced environment
• Deliver practice development plans and resolve operational challenges
• Monitor and analyse performance data to drive productivity and service excellence
• Collaborate with cross-functional teams to improve systems and processes
• Track and improve key KPIs such as sales, conversion rates, average transaction value, and service uptake
• Support implementation of commercial initiatives, promotions, and campaigns
• Coach Practice Managers on financial performance, sales strategies, and KPI management
• Identify underperformance and provide targeted coaching and escalation where required

Skills & Experience Required

• Proven experience in practice development and performance improvement
• Strong leadership and people management skills
• Ability to delegate effectively while maintaining operational oversight
• Experience using practice management systems and adapting to new technologies
• Strong analytical skills with the ability to interpret KPI data and drive action

Desirable Skills

• Excellent communication and relationship-building abilities
• Customer-focused mindset
• Proficiency in Microsoft Office or Google Workspace
• Strong IT skills
• Experience in sales leadership, target setting, and revenue growth within an optical environment

About the Recruiter

[Employer hidden — sign up to reveal] is a specialist Optometry recruitment consultancy with over 25 years’ experience supporting Optometrists across the UK & Ireland. We operate a confidential, consultancy-led recruitment model, ensuring discretion for both candidates and employers.

You can apply or request further information in complete confidence via our website. Alternatively, to apply, or to arrange a confidential discussion, please contact [Employer hidden — sign up to reveal]:

• Freephone: 0800 085 0858
• Phone: [contact hidden]
• Email: [contact hidden]

[Employer hidden — sign up to reveal] operates as an Employment Agency and Employment Business.