Clinical Operations Manager

Job Description

Are you an experienced leader with a passion for driving excellence in clinical operations? Our client is seeking a Clinical Operations Manager to join their innovative Hair Transplant team. With three state-of-the-art clinics in London, Leeds, and Manchester, this exciting role offers the opportunity to make a real impact in the private healthcare sector.

Key Responsibilities

• Leadership & Team Development: Manage and develop clinical teams, ensuring high performance and professional growth.
• Operational Excellence: Oversee day-to-day clinic operations, from rota management and staff performance to service audits and compliance.
• Governance & Compliance: Ensure adherence to regulatory standards, risk assessments, and Standard Operating Procedures (SOPs).
• Service Innovation: Drive improvements to service delivery, staying ahead of industry trends and implementing best practices.
• Supply Chain Management: Centralise procurement for clinics, manage cleaning contracts, and ensure smooth operations.
• Strategic Planning: Analyse clinical data, support business planning, and contribute to the company's long-term success.
• Budget & SLA Management: Oversee operational budgets and manage Service Level Agreements (SLAs).

Qualifications & Experience

• Proven experience in clinical leadership or management roles, preferably in cosmetic surgery, hair transplant surgery, or private healthcare.
• Strong expertise in clinic operations, including rota management and addressing staffing challenges.
• Proficiency in EHR and CRM systems.
• Hands-on experience with supply chain management, purchasing, and distribution.

Benefits

• Share Option Scheme: Join the company’s success journey.
• Private Medical Insurance: Comprehensive health coverage.
• Learning & Development: Annual budget to grow your skills.
• Wellness Support: Gym benefits via Wellhub, Cycle-to-Work & Electric Car Schemes.
• Flexible Working: Hybrid setup (London 3 days/week), with a weekly team lunch.
• Work-Life Balance: 25 days holiday, plus generous parental leave and flexible policies.
• Team-Building: Annual company retreat.

How to Apply

Interested? Apply now to join an industry-leading team dedicated to transforming lives through innovative healthcare solutions. For more information on this exciting Clinical Operations Manager Job or additional Healthcare Management Jobs in London and across the UK, please contact [Employer hidden — sign up to reveal] on 0800 085 0858 or email confidentially [Employer hidden — sign up to reveal]. [Employer hidden — sign up to reveal] operates as an Employment Agency & Employment Business.