Optical Advisor

Job Description

We are currently seeking an enthusiastic and dedicated Optical Assistant to join our client in Hayes. This is an exciting opportunity to be part of a reputable company that values customer service, teamwork, and professional development.

As an Optical Assistant, you will play a key role in providing exceptional service to patients, assisting optometrists during examinations, and guiding customers in selecting the best eyewear to suit their needs. If you have a friendly, professional attitude and a passion for customer care, we want to hear from you!

Key Responsibilities

• Deliver outstanding customer service to patients.
• Assist optometrists with patient examinations and procedures.
• Educate patients on eyeglass care and maintenance.
• Manage appointment scheduling and maintain patient records.
• Help customers choose frames and adjust eyewear.
• Handle general administrative duties such as filing and data entry.
• Support with glasses care and dispensing (training provided).

What We Offer

• Competitive salary with performance-based bonuses.
• Company pension scheme.
• Employee discount program.
• Free flu jabs for added wellness.
• Employee mentoring program to help you develop professionally.
• Discounted store items.

Requirements

• Previous optical experience is preferred, but not essential.
• Excellent communication skills and a professional, friendly attitude.
• Ability to work full-time with regular Saturday work.
• Must be able to commute to Twickenham or plan to relocate before starting.

Application Instructions

[Employer hidden — sign up to reveal] is the recruiting agency. To apply, email [Employer hidden — sign up to reveal] or call 0800 0850858. Alternatively, use the apply button on this page. [Employer hidden — sign up to reveal] operates as an Employment Agency & Employment Business.