Talent Acquisition Specialist

Key Responsibilities

• Casual & High-Volume Recruitment: Lead end-to-end recruitment for casual roles across Hospitality, Retail, and Culinary, managing high-volume campaigns and assessment days while building strong talent pipelines.
• Permanent Recruitment Support: Support hiring across permanent roles, partnering with hiring managers on briefs, screening, and delivery.
• Recruitment Operations & Process Improvement: Maintain ATS accuracy, oversee onboarding activity, and drive improvements.
• Compliance & Best Practice: Ensure all recruitment activity meets UK employment legislation and internal standards, with focus on RTW, DBS, and fair hiring.

Skills, Knowledge & Expertise

Essential

• Proven experience in recruitment, ideally within a high-volume or operational environment
• Experience recruiting for frontline roles (e.g. hospitality, retail, catering, events)
• Ability to manage multiple roles and campaigns simultaneously
• Solid understanding of end-to-end recruitment process
• Experience using an ATS and managing candidate pipelines
• Highly organised with strong attention to detail, particularly around compliance
• Proactive and hands-on approach

Desirable

• Previous experience within hospitality, events, stadium, or arena environments
• Experience managing casual workforce recruitment and large-scale hiring campaigns
• Experience running assessment days / recruitment events
• Understanding of seasonal or event-driven workforce planning
• Exposure to multi-site or complex operational business
• Basic data analysis skills

Job Benefits

• Private Medical Insurance (Vitality) – including Virtual GP access
• Group Life Assurance – 4x salary
• Birthday Day Off
• Complimentary Meals on Shift
• Access to discounted Tickets at Co-op Live
• Employee Assistance Programme & Wellbeing Platform
• Employee Discounts Platform (Blackhawk)
• Company Pension Scheme
• Generous Holiday Allowance
• Career Development Opportunities

About [Employer hidden — sign up to reveal] Services Limited

[Employer hidden — sign up to reveal] Services Limited is a joint venture between City Football Group (CFG) and Oak View Group (OVG). We deliver high-quality catering and hospitality services year-round across the Etihad Stadium and Co-op Live, supporting events for Manchester City Football Club and some of the biggest names in entertainment. With a growing team of over 100 permanent staff and around 3,000 casual workers, through teamwork, innovation and excellence, we support 150+ live events annually. The Etihad Campus is evolving into a world-class entertainment destination. For details, contact [Employer hidden — sign up to reveal].

Our Hiring Process

Stage 1: Applied → Stage 2: Review → Stage 3: Interview → Stage 4: Offer

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