Operations Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Boston
TYPE
Full-time
LEVEL
Associate
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Operations Management Patient Complaints Handling Staff Induction Health and Safety Fire Warden Duties Staff Scheduling Report Compilation PCN Meetings

FULL DESCRIPTION

Operations Manager

[Employer hidden — sign up to reveal] Group is hiring an Operations Manager to assist with the day-to-day running of the surgery. Based in Boston, Lincolnshire (PE20 3JE). Competitive salary. Closing date 15 May 2026.

Job Summary

Assist with all aspects of the day to day running of the surgery.

Main Duties & Responsibilities

  • Oversea daily operations of the surgery
  • Ensure efficient and effective delivery of services
  • Deal with patient complaints. Either verbally or supporting written complaints with the Partners
  • Induct new staff and Medical Students
  • Develop and maintain strong working relationships with internal and external colleagues
  • Manage projects and assignments agreed by the Partners or Senior Management Team
  • Assist in rota application and amendments
  • Assist with staffing levels
  • Ensure Health, Safety and Welfare of all colleagues
  • Fire Warden
  • Attend PCN meetings in person or virtually
  • Attend PPG meetings alongside the Partners
  • SEA reports with the help of Partners or Senior Management Team
  • Assist with staff scheduling, resource allocation, and workload distribution to optimise performance in the event of sickness or holidays
  • Work alongside clinicians, administrators and implement solutions
  • Compile reports for the Partners and Senior Management Team on issues, compliments and suggested areas of improvement
  • Identify operational issues/solutions
  • Monitor patient volume and service demands to adjust staffing and resources proactively
  • Promote a positive work culture
  • Work alongside all department leads and supervisors to support them
  • Overseeing any other reasonable duties

Key Requirements

Must be local to the East Midlands Area and have minimum of 1 year Operational Management experience. NHS or GP Practice management preferable.

Additional Information

Practice Name: [Employer hidden — sign up to reveal] Group
Location: Boston, PE20 3JE
Salary: Competitive
Closing Date: 15 May 2026
Contact Email: [contact hidden]

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