Optical Practice Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Thurso
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Patient care Dispensing advice Product recommendations Customer service Store operations management KPI reporting Staff motivation Marketing

FULL DESCRIPTION

Optical Practice Manager Jobs Caithness

Optical Practice Manager Jobs Caithness – Optical Jobs Scotland

  • £30k plus salary
  • Independent chain
  • Modern character building
  • No late nights
  • 9am till 5:30pm
  • No Sundays
  • Excellent benefits package including: 34 Days annual leave, Pension, Sick Pay, Private medical insurance, Indemnity cover and fees paid (depending on role), Employee Assistance, Staff Discount, High Street Vouchers and much more

Job Details

  • Job Reference: FH38547
  • Published: 3rd July 2025
  • Start Date: 24th November 2025
  • Salary: TBC
  • Location: Thurso
  • Employment Type: Permanent

Job Description

Flame Health Optometry are recruiting for a dynamic Practice Manager who is being sought in the Caithness area to join a High-end Independent practice chain. This company has a proven track record in excellent patient care and this is proved in the return custom and reviews. Health of the patient eyes is of the upmost importance and they understand that looking and feeling good in your glasses, sunglasses or contact lenses is vital to you. As a Practice Manager, you will be passionate to deliver outstanding patient care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. Alongside this, you will be expected to assist the Store Director in the management of store operations in order to achieve excellent customer service, financial goals and business objectives. In addition to the highest quality equipment, my client’s aim is to provide both their store staff and their customers with an excellent overall environment.

Responsibilities

  • Ensure all customer queries are dealt with efficiently and effectively
  • Utilise reports and management information in relation to Key Performance Indicators
  • Discuss and set business objectives
  • Understand and motivate store staff to get results
  • Develop commercial opportunities through effective PR, marketing and corporate products
  • Create a culture of ‘Customer First’ in store

Benefits and How to Apply

In return for your hard work, you will be rewarded with an above average salary and a comprehensive company benefits package. To apply for this Practice Manager Job in Scotland or enquire about additional Optical Practice Manager Opportunities – Contact Flame Health Freephone on 0800 085 0858 or from a mobile on [contact hidden] alternatively email [contact hidden]. Flame Health Associates LLP operates as an Employment Agency & Employment Business.

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