Account Manager, NEUR (London)

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Account Management Client Relationship Management Upselling and Cross-selling Sales Forecasting Pipeline Management Business Review Presentations Negotiation Data Analysis

FULL DESCRIPTION

Account Manager, NEUR (London)

[Employer hidden — sign up to reveal] is an AI-powered frontline employee experience platform. We're looking for strong Account Managers to join our dynamic team in our London office. This role is hybrid, requiring 3-4 days per week from our Hammersmith office.

What you'll do…

  • Manage the growth of a portfolio client portfolio including upselling and cross selling [Employer hidden — sign up to reveal] products
  • Act as primary account owner and develop a comprehensive understanding of each client’ business challenges, evaluate client’s growth needs and offer appropriate strategies and solutions
  • Drive account growth, ensure renewal and deliver satisfaction to customers
  • Draft, negotiate and close business proposals
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Own and lead business reviews with your clients
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Manage pipeline and prepare reports on account status, assess account health

What you have...

  • 2-4 years of experience in a similar client-facing Account Manager / Customer Success/ Client Relationship quota carrying role
  • Sales experience of achieving quarterly sales targets
  • A focus on driving value to the client and experience of working on ROI methodology
  • Love being in front of clients and people orientated by nature
  • Resourceful nature with excellent interpersonal and communication skills
  • Strong ability to adapt, bring new ideas to the table and execute on ideas bought forward
  • A positive can-do attitude and ability to motivate others
  • Strong multi-tasker and able to manage a high-volume of projects concurrently
  • Strong academic background, coming from a top tier business school
  • Fluent in English - Knowledge of other European languages is an advantage
  • Right to work in the UK

What we offer...

  • 33 days annual leave (including bank holidays)
  • Hybrid working - 3-4 days per week from our Hammersmith office
  • Scottish Widow Pension scheme
  • Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
  • Simplyhealth cash plan (includes dental and vision coverage)
  • Healthy Mind EAP
  • Short Term and Long Term disability coverage
  • Life Assurance
  • Critical Illness coverage
  • Enhanced parental leave
  • Team events including weekly breakfast, gourmet lunches and lots of social events
  • Weekly free online HIIT sessions + gym discounts
  • Regular training and coaching to make you even better in your role

About [Employer hidden — sign up to reveal]: We're an equal opportunity employer. For more information, visit [Employer hidden — sign up to reveal].com or contact [Employer hidden — sign up to reveal].

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