Job Description

[Employer hidden — sign up to reveal] ([Employer hidden — sign up to reveal]) is looking for a Facilities Manager to join on a full-time, 12 months fixed term contract.

[Employer hidden — sign up to reveal] is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, [Employer hidden — sign up to reveal] continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, [Employer hidden — sign up to reveal] is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, [Employer hidden — sign up to reveal] fosters an inclusive and dynamic environment that nurtures the next generation of creative talent.

As part of the Estates Department, the Facilities Manager will line manage a team of Facilities Assistants and manage the delivery of our contracted services to maintain a secure and well-maintained campus environment.

Key responsibilities include implementing and managing FM service strategies, overseeing daily operations such as cleaning, maintenance, H&S, and minor works projects and refurbishments. Additionally, they will collaborate with the Campus Manager to monitor and report on service partner performance against established SLAs and KPIs, ensuring alignment with organisational goals and fostering a culture of continuous improvement.

Requirements

• Proven experience in facilities management and strong team management experience.
• Extensive experience in stakeholder engagement across multiple fields.
• Experienced in representing Estates FM service operations at College meetings or similar (Building User Groups, College Health and Safety Committee and Project boards).
• Practical experience with using Helpdesk and CAFM software.
• An IOSH Managing Safely qualification.
• Excellent communication, customer service, and problem-solving skills.
• Experienced in undertaking incident management, control duties and escalations.

Please note this is a 100% on-site role and is not suitable for hybrid or remote working. The successful applicant will be required to pass an Enhanced DBS check, as the role involves working in a young adult environment.

How to Apply

The Candidate Brochure can be viewed at UAL – Facilities Manager (CSM, Archway Campus).

For a briefing discussion please contact our retained advisor Anna Kacprzak ([contact hidden]) at MRG. Applications should consist of a CV and covering letter and should be sent to [contact hidden].

Closing date for applications is 17th May 2026.