Project Coordinator

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Sutton Courtenay
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£30,000 / year
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Project Coordination IT Infrastructure Telephony/UC Solutions Project Management Tools ITIL Communication Skills Microsoft 365 Networking Fundamentals

FULL DESCRIPTION

Project Coordinator

[Employer hidden — sign up to reveal] | Location: Sutton Courtenay | Salary: £28,000 – £30,000 | Full-Time

Job Description

We are looking for an organised and proactive Project Coordinator to join our Projects Team. You will play a central role in planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations.

Responsibilities

  • Coordinate end-to-end delivery of IT infrastructure and managed service projects
  • Develop and maintain detailed project plans, schedules and resource plans using standard PM tools
  • Track project milestones, deliverables, and budgets, proactively identifying and escalating risks to the relevant stakeholders
  • Liaise with technical engineers, third-party vendors, and internal teams to ensure resource availability and alignment throughout the project lifecycle
  • Support the Head of Projects on larger, complex projects as required
  • Coordinate the deployment and onboarding of business telephony and UC solutions
  • Oversee porting processes, number management, and configuration handover, ensuring all documentation is complete and signed off
  • Coordinate user training scheduling and go-live support activities in collaboration with the technical team
  • Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review
  • Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery

Skills Required

Essential

  • 2+ years of project coordination or delivery experience within an IT MSP, telecoms, or technology services environment
  • Demonstrable experience coordinating IT infrastructure or telephony/UC deployment projects
  • Excellent communication skills and strong attention to detail
  • Proficiency with project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar)
  • Solid understanding of ITIL principles and IT service delivery lifecycle

Desirable

  • Exposure to business telephony platforms such as Evonex, Callswitch, 3CX, Gamma Horizon
  • PRINCE2 Foundation, AgilePM, or equivalent project management qualification (or working towards)
  • Experience using Microsoft 365 suite, including SharePoint and Teams, for project collaboration
  • Understanding of networking fundamentals (LAN/WAN, firewalls, VPNs) in a managed services context
  • Experience in a client-facing capacity within a technology business

Benefits

  • 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
  • Birthday Day Off
  • Buy Holiday Scheme
  • Employee Assistance Programme
  • Enhanced Company Sick Pay
  • Discounted Retail Vouchers
  • Reduced Gym Membership
  • Annual Salary Review
  • [Employer hidden — sign up to reveal] Mobile Benefit
  • Pension Scheme
  • Free On-Site Parking
  • Charity Events

[Employer hidden — sign up to reveal] is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

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