Responsibilities

• Account Management of c.200 customers.
• Review meetings both remotely and face to face, opportunity seeking and end-to-end sales process.
• Work alongside Provisioning and Support teams across the business to orchestrate the smoothest and best customer experience possible.
• Ensure escalations are raised within the business at the appropriate time to ensure the swiftest possible resolution.
• Full product portfolio knowledge to enable full solution selling ability.
• Opportunities to up-sell and cross-sell with aim of hitting sales target by the end of each month.
• Project management of solution delivery and any escalations within the assigned customer base.

Skills Required

• Positive can-do attitude
• Strong customer service skills
• Strong communication skills
• Comprehensive industry knowledge
• Great attention to detail
• Decision making skills
• Proven problem-solving attitude
• Honesty and integrity
• Ability to priorities workload

Benefits

• 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
• Birthday Day Off
• Buy Holiday Scheme
• Career Development and Progression Opportunities
• Employee Assistance Programme
• Enhanced Company Sick Pay
• Discounted Retail Vouchers
• Reduced Gym Membership
• SCG Mobile Benefit
• Employee Referral Bonus
• Annual Salary Reviews
• Pension Scheme
• Onsite Canteen (offering free croissants and free freshly made soup daily)
• Free On-Site Parking
• Charity Events

[Employer hidden — sign up to reveal] is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.