Legal Administrator - ID Verification

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Leicester
TYPE
Full-time
LEVEL
Entry-level
SALARY
£24,879 / year
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication Skills Organization Time Management Attention to Detail Problem Solving Microsoft Excel Customer Service IT Literacy

FULL DESCRIPTION

Legal Administrator - ID Verification

[Employer hidden — sign up to reveal] is looking for a Legal Administrator to join the ID Team in Leicester (Enderby). This is a full-time, permanent role with a competitive salary of £24,879.83 per year.

About the Role

As part of the Shared Services – ID Team, you will verify client identities, ensure regulatory compliance, and support a smooth home-moving journey. You will work closely with Conveyancers, Compliance Teams, and external ID providers.

What You’ll Be Doing

  • Processing identity checks using third-party ID providers
  • Working through daily tasks to support team KPIs and service levels
  • Uploading ID results and communicating outcomes to clients and Conveyancers
  • Liaising with clients and compliance teams on complex cases
  • Handling inbound and outbound calls professionally
  • Managing original ID documents
  • Proactively chasing third parties by phone and email
  • Delivering high-quality administrative support
  • Supporting team training (including colleagues in India)
  • Assisting with escalations and risk-based ID decisions
  • Contributing to continuous improvement
  • Providing evening and weekend cover when required

What We’re Looking For

Essential

  • Excellent written and verbal communication skills
  • Strong organisation, prioritisation and time-management abilities
  • High accuracy and attention to detail
  • Confident problem-solving and research skills
  • Ability to work independently and exercise good judgement
  • Empathy, professionalism, and ability to remain calm under pressure
  • Strong customer service approach
  • Competent with Word, Excel, Windows and general IT systems
  • Positive, adaptable, supportive team player

Desirable

  • Experience in an AML or identity-verification environment
  • Understanding of regulatory ID requirements in a legal or conveyancing setting
  • Experience within a conveyancing law firm

Benefits

  • Competitive Salary
  • Site-based role in modern Leicester office
  • 25 Days Holiday + 8 Public Holidays
  • Pension Scheme & Life Assurance
  • Buy/Sell Holiday Scheme
  • Enhanced Maternity, Paternity & Adoption Pay
  • Employee Assistance Programme
  • Free Conveyancing Services
  • Retail Discounts

Our Commitment to Diversity

At [Employer hidden — sign up to reveal], we believe diversity strengthens our business. We welcome applications from all backgrounds.

How to Apply

Ready to join? Apply today via the Quick Apply button. Job reference: AC1546334LeiLAIV. Closing date: 29/05/2026.

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