About TodayTix Group

[Employer hidden — sign up to reveal] (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment.

Life at TodayTix Group

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. New joiners are set up for success with a 90-day onboarding journey. We hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans.

About [Employer hidden]

We are a marketing agency built specifically for the world's most ambitious live productions. We bring genuine creative soul and genuine performance rigour to every campaign. [Employer hidden — sign up to reveal] is part of [Employer hidden — sign up to reveal], with offices in London and New York.

About the Role

We're looking for a skilled and driven Paid Social Manager to manage campaigns and client relationships across a slate of live entertainment accounts. You'll bring solid hands-on experience in paid social — particularly Meta — and a proactive approach to campaign performance. This is a full-time role; qualified candidates must be based in the greater London area. We work on a hybrid model: generally, the [Employer hidden — sign up to reveal] team works 4 days per week onsite and 1 day at home.

What Success Looks Like:

• Campaigns are accurately tracked, launched to best practice, and consistently delivering against client objectives.
• Clients feel supported and confident, with a reliable and knowledgeable point of contact on paid social.
• Performance opportunities are identified and flagged proactively, with a willingness to act on them.
• Media strategy and campaign creative are well-aligned, through close collaboration with account and creative teams.
• You are growing your platform knowledge and channel expertise, and contributing positively to the team around you.

What You'll Do:

• Manage the setup and optimisation of paid social campaigns across Meta, TikTok, and other relevant platforms
• Support campaign structure, audience strategy, creative rotation and budget allocation across multiple accounts
• Ensure campaigns are accurately tracked, launched to best practice, and delivering against client objectives
• Identify performance opportunities and flag them proactively, acting on them with curiosity and initiative
• Monitor and interpret key metrics including ROAS, CPA, CTR, CPM and conversion rate
• Make optimisation decisions and communicate their rationale clearly to your team and clients
• Build an understanding of what good looks like for each client and work to consistently meet that bar
• Contribute to post-campaign analysis and quarterly reviews
• Support client relationships, acting as a reliable and knowledgeable point of contact on paid social
• Collaborate with account and creative teams to ensure media strategy and campaign creative are aligned
• Communicate performance clearly — in writing and in person — to both internal teams and clients
• Stay current on platform developments, new formats, and emerging best practice
• Contribute to a high standard of paid social work across the agency

We're Looking for Someone With:

• 2 to 4 years of hands-on paid social experience, ideally within an agency environment
• Strong working knowledge of Meta Ads Manager and at least one other major platform
• The ability to manage multiple accounts independently and to a high standard
• A comfort owning client relationships and presenting performance to non-technical audiences
• A data-literate mindset — able to interpret results, draw clear conclusions, and make recommendations
• A genuine interest in live entertainment, culture, or the arts is a plus but not a requirement
• A clear, direct communication style and a collaborative approach to getting things done

Salary & Benefits

£35,000 - £45,000 a year. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding. Benefits include: hybrid work environment, up to 4 weeks per year of flexible 'work from anywhere', generous pension match, complimentary tickets to shows and events, Employee Assistance Programme, healthcare cash plan, season ticket loans, birthday off, three months of fully paid Parental Leave, annual Professional Development Budget, cycle to work scheme, and more.

[Employer hidden — sign up to reveal] is proud to be an equal opportunity employer. For information on our UK Privacy policy, click here. We may use AI tools to support parts of the hiring process.