About the Role

As an Assistant Shop Manager in [Employer hidden — sign up to reveal], you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds [Employer hidden — sign up to reveal] vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.

You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.

As Assistant Shop Manager, you'll also be invested in, and supported to grow. We actively look for opportunities to learn so we can do better for the people who need us. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development.

Who We're Looking For

• Passionate about retail
• Ability to lead and motivate others
• Can plan and prioritise workload and team workload
• Strong customer focus
• Can demonstrate our values and behaviours

If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.

Benefits

• Competitive hourly pay (Real Living Wage)
• 25 days' paid holiday per year (pro-rata)
• Development workshops & courses
• Comprehensive induction programmes
• Additional qualifications & development programmes
• Strong commitment to work-life balance
• Family friendly policies & enhanced pay
• Competitive pension scheme & life assurance
• 25% staff discount in all [Employer hidden — sign up to reveal] shops
• Exclusive discounts via employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years. There's never been a more exciting time to join us.

Equality, Diversity and Inclusion

We value the power of diversity. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment

We are committed to safeguarding and promoting the welfare of our employees and volunteers. The successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or 'Work with Adults' workforce check. For more details, see the disclosure calculator.

More Details

For a full person specification, please click on the Job Description button below. [Employer hidden — sign up to reveal] reserve the right to close the vacancy early. We encourage early applications.

Assistant Shop Manager Job Description NEW.pdf (108.28 KB)

For queries, email [Employer hidden — sign up to reveal]. Apply via the 'Apply Now' button.