SAP Business Expert

Job Details

• Country: United Kingdom
• City: Ferrybridge
• Workplace location: FERRYBRIDGE-POTTERY LANE(GBR)
• Employer company: [Employer hidden — sign up to reveal] MARKETING UK LIMITED
• Domain: Information Systems
• Type of contract: Regular position
• Experience: Minimum 6 years

Context & Environment

The varied nature of the position calls for a high level of SAP knowledge, technical, coaching and managerial skills. The tasks above are to be carried out within the framework of the yearly IS budget, [Employer hidden — sign up to reveal] Business activities and strategy as well as alignment on [Employer hidden — sign up to reveal] Group and MS Branch IS & IT standards, policies and recommendations.

Activities

• The administration of SAP Users – creation, maintenance, and archiving using GRC10 system
• Grant access for new starters – correct roles and environments, minimizing audit conflicts
• Provision of information re conflicts to IT& Systems Manager& SOD Manager, and proposals for alternative roles to minimize conflicts
• Arranging temporary access for short term cover
• Archiving leavers to prevent charges for unnecessary licenses.
• Animation and support of the [Employer hidden — sign up to reveal] Key User Network
• Supporting/training Ku's to fulfill their role of supporting local colleagues
• Ensuring KU’s raise support tickets for minor evolutions, corrections, and advice
• Promoting best practice between Key Users and Business units
• Support the integrity of master data
• Customers, Vendors, Materials
• Plants ,depots and shipping points
• Area Business Manager & Lubes Customer Service (Rep number) creation/amendment
• MWST (VAT) entries – in conjunction with Finance department
• Doc online – dematerialized invoices
• First contact for SAP KU queries
• Support/guide the business with SAP general issues
• Creation of SAP tickets for unknown issues
• Monitoring progress and solutions, liaising with the SAP Support Team in Paris & India
• Support to the SAP KU with testing
• Closing tickets when solution accepted by the business
• Creation of SAP evolution tickets (chargeable work)– including changes required by the parent company, or local businesses
• Liaison with the business to understand – and agree – the need for evolutions
• Working with the business to plan for necessary SAP changes
• Testing
• Reporting on progress
• Review of costs of tickets – cost vs benefit, applicability to other parts of the business
• Review costs against annual budget – reports issued monthly to IT & System Manager
• Monthly housekeeping reports, safety nets
• Run monthly reports to ensure all sales are invoiced, unnecessary orders are closed
• Ensure non-standard& new flows (imports, exports etc) are correctly modelled and set up in SAP
• Ensure all invoices are sent electronically, not as paper documents (which incur a cost)
• Maintain a document repository for all SAP activities and tasks
• Source, review, store and make available all existing documents
• Create new documents for areas not covered, or missing

Candidate Profile

• The ability to understand both business and technical issues is essential
• A ‘service orientated’ approach is essential to ensure the appropriate delivery of support to the business
• Project management (particularly implementation) within the existing SAP structure is desirable
• Good understanding of the MS business/industry practice
• Excellent training/coaching skills
• Fluent English language, French language would be beneficial

Additional Information

[Employer hidden — sign up to reveal] values diversity, promotes individual growth and offers equal opportunity careers.

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