Key Responsibilities

• Develops primarily bespoke audio and life-safety solutions, integrating off-the-shelf platforms.
• Supports complex projects within established architectural frameworks.
• Integrates video, lighting, and control systems.
• Acts as an escalation point for complex issues.
• Contributes to pre-sales, design, project delivery, and service support phases.

Your Day Will Look Like

Pre-Sales & Bid Support

• Supports Business Development Managers during pre-sales for audio and life-safety-critical projects.
• Assists in identifying technical risks, redundancy requirements, and compliance implications.
• Contributes to bid-stage system concepts, schematics, and technical narratives.
• Works collaboratively with the Head of Application Support and Lead Applications Engineer.

Design & Project Delivery Support

• Contributes to detailed design and development of bespoke audio and life-safety systems.
• Supports programming, configuration, testing, and commissioning preparation for audio and PAVA systems.
• Produces technical documentation including schematics, signal flow diagrams, rack layouts, and handover materials.
• Provides technical support during commissioning and handover.
• Maintains close collaboration with the Lead Applications Engineer & Solutions Architect.

Service & Lifecycle Support

• Provides hands-on technical support and specialist escalation for in-service audio and PAVA systems.
• Contributes to planned lifecycle support activities including service reviews and upgrade planning.
• Undertakes service-related technical investigations.
• Reports findings back to the Lead Applications Engineer to refine future design strategies.

Requirements

Essential Skills & Experience

• Minimum 5 years in technical audio engineering or application support involving life-safety or large-scale commercial AV.
• Demonstrable experience with PAVA and life-safety audio systems including redundancy and fault tolerance.
• Strong understanding of EN 54 requirements and emergency voice alarm principles.
• Experience with DSP-based audio platforms (e.g. Q-SYS).
• Experience with networked audio and control systems (Dante, IP-based).
• Working knowledge of network infrastructure concepts (VLANs, redundancy, managed switches).
• Ability to interpret technical drawings and schematics.
• Comfortable working across pre-sales, design, delivery, and service support phases.

Desirable Skills

• ECS/CSCS card (training can be supported).
• Awareness of BS 5839-8, ISO 7240, and guidance like the Green Guide to Safety at Sports Grounds.

Essential Requirements

• Right to work and remain in the UK.
• Full clean driving licence.
• Ability to travel throughout the UK including overnight stays.

Our Offer to You

• Competitive Medical Cash Plan
• 25 days holiday + bank holidays
• Employee Assistance Program
• Training and career advancement opportunities
• Pension plan with employer contribution
• Cycle to Work Scheme

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