The Role

As a Senior Property Manager, you will play a key role in driving performance, maintaining compliance, and delivering outstanding service across your portfolio.

• Managing productivity, efficiency, and client retention
• Overseeing compliance, projects, and implementing new processes
• Identifying and maximising business opportunities
• Delivering exceptional customer service across your portfolio
• Acting as a role model for communication within the branch and wider business
• Contributing to team discussions and company growth strategies
• Taking ownership of your personal development and progression

What We’re Looking For

We’re looking for someone driven, organised, and eager to grow within a successful agency.

Key skills and experience:

• Previous experience in property with a desire to progress
• Working towards (or willing to obtain) a Residential Lettings qualification
• Strong administrative and organisational skills
• Proven ability to work effectively within a team
• Excellent customer service and client care experience
• Resilient, positive, and detail-oriented mindset
• Strong verbal and written communication skills
• IT literate (MS Office, email, and systems)

Responsibilities & Standards

• Attend and actively contribute to company and departmental meetings
• Uphold company standards, processes, and procedures at all times
• Maintain high standards of professionalism, appearance, and behaviour
• Achieve and exceed personal and company targets
• Engage fully in training and development opportunities
• Take full accountability for your managed portfolio
• Deliver add-on service KPIs
• Ensure all compliance and legal requirements are met
• Consistently deliver high-quality service and company standards

Working Hours

Monday – Friday, 08:30 – 17:30 (Flexibility available)

Benefits

• 30 days annual leave (including bank holidays) + additional days for service
• Your birthday off
• Extra annual leave for each year of service
• Long service rewards and bonuses
• Company-wide team building events
• Mortgage brokerage service paid for by [Employer hidden — sign up to reveal]*
• Mental health support
• Additional leave for your wedding
• Enhanced parental leave
• Company mobile phone and laptop
• Uncapped commission and bonus structure
• Ongoing professional development and training
• Use of pool car
• Industry qualifications and memberships paid
• Clear career progression pathways
• Cycle to work scheme
• Pension
• Regular company events

Why Join [Employer hidden — sign up to reveal]?

This is more than just a job — it’s an opportunity to build a long-term career within a supportive, ambitious, and growing business.

If you’re driven, motivated, and ready to make an impact in a high-performing team, we’d love to hear from you.

Apply today and take the next step in your property career.

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal] we have a new and fresh approach and are constantly challenging the traditional methods used by estate agents. Our objective is to improve the way in which our industry has operated for many years. Estate Agency has remained largely unchanged in the UK for decades and we believe both Vendors and Landlords deserve better.

Our goal is to build a reputation for outstanding customer service. We aim to make selling or letting your property stress and hassle free with our dynamic and clean cut approach. We look to build long term relationships with all of our clients and grow the company through a great reputation for customer care and satisfaction. We have 3 main offices based in Cheltenham, Gloucester and Worcester.

Founded in 2009. Co-workers 30.