IT Trainer

Role Purpose

We are seeking an innovative IT Trainer to join our Information Technology team. The successful candidate, working alongside our existing IT trainer, will be responsible for delivering comprehensive IT training programs to new employees, conducting regular refresher training sessions, producing high-quality training and knowledge-sharing materials, and devising effective testing methods to ensure the proficiency and continuous development of our staff in using the firm's IT systems and software. The IT Trainer will also assist with providing an online library of training materials to enhance the training experience.

Key Responsibilities

• Onboarding Training: Conduct thorough IT induction training for all new hires, ensuring they are proficient in using the firm's IT systems, software, and tools. Develop and maintain an up-to-date onboarding training program tailored to different roles.
• Refresher Training: Identify training needs, schedule and deliver regular refresher training sessions. Create and update training materials.
• Innovation and Continuous Improvement: Explore innovative approaches to training. Stay current with industry trends. Collaborate with IT support team and department heads.

Person Specification

Essential criteria assessed via application, interview, or test:

• Demonstrates initiative and stays informed of developments.
• Applies knowledge of firm’s policies and commercial awareness.
• Delivers excellent client service.
• Supports smooth running and performance of the team.
• Takes responsibility for high standards of work.

Technical Know How

• Proficient in using Microsoft 365 applications
• Proven experience as an IT Trainer within a legal services environment
• Excellent knowledge of various IT systems, software, and tools used within a law firm
• Familiarity with e-learning platforms and practices
• Certification in IT training or related field is desirable
• Experience in creating engaging and effective training materials

What We Offer You

We offer more than just a job. Our benefits reflect our commitment to your development, wellbeing and work-life balance. Click here to discover more.

[Employer hidden — sign up to reveal] offers hybrid working wherever possible. Our [Employer hidden — sign up to reveal]’ Best FIT principles are designed to ensure that people can complete their best work from the most appropriate location. If you are looking to work flexibly then let us know and we will do what we can to accommodate your request.

We also encourage a ‘dress for your diary’ approach.

Equal Opportunities

[Employer hidden — sign up to reveal] is proud to be a signatory of The Law Society’s Diversity, Inclusion Charter and a Disability Confident Committed Employer. We actively encourage applications from all backgrounds. If you require any reasonable adjustments, please contact us at [Employer hidden — sign up to reveal]. Our diversity data can be accessed here.

People Driven. Legal Excellence.