About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal]'s goal is to create generations of independent, confident young adults armed with money skills. They provide a prepaid debit card and app for kids to learn earning, saving, giving, and spending responsibly.

Role Overview

As a Customer Service Representative at [Employer hidden — sign up to reveal], you will be the first point of contact for customers, handling queries via phone, in-app chat, and email. This is a permanent part-time role with a fixed shift pattern: Friday 4pm-8pm & Saturday 12pm-8pm (11.5 hours per week). The role is 100% office-based in Farnborough.

What You Need to Join

• Transferable customer service skills from contact centre, financial services, retail, or hospitality
• High standard of written and verbal English
• Comfortable navigating multiple systems whilst verbally guiding customers
• Passion for building rapport and delivering a fantastic experience

Training and Support

[Employer hidden — sign up to reveal] provides concentrated training (6-10 weeks) to build knowledge and system navigation skills. Regular training and opportunities for certified qualifications are also offered.

Application Process

Apply via the button on this page. Steps include a phone/video call with the People Team and an in-person interview. [Employer hidden — sign up to reveal] guarantees a response to every applicant.