Business Development Manager - SMB

Position Overview

As a Business Development Manager, you will be responsible for driving the growth of MSP product sets within the SMB client base. The primary focus is on both upselling to existing customers and acquiring new clients (“new logos”) in the market. This is a dynamic, versatile role ideal for a high-energy individual who thrives in fast-paced environments and takes ownership of personal and professional development.

Salary & Benefits

The budgeted salary for this role is between £30,000 – £35,000 per annum with a commission of £30,000-£35,000. Hybrid working policy allows balance between office and home.

Responsibilities

• Sell MSP product sets to small and medium-sized business clients, maximising opportunities for revenue growth.
• Identify, pursue, and convert new business prospects through proactive outreach and networking.
• Upsell and cross-sell to existing clients, building strong relationships and expanding portfolio penetration.
• Self-generate leads via research, cold calling, attending events, and leveraging referrals.
• Deliver against company-led sales campaigns, ensuring targets and KPIs are consistently met.
• Develop tailored solutions for clients, understanding their unique business needs and recommending appropriate MSP products.
• Maintain accurate records of sales activity, pipeline, and client interactions in CRM systems.
• Collaborate with marketing, technical, and account management teams to drive customer success and satisfaction.
• Stay up to date with industry trends, competitor offerings, and market developments relevant to MSP products.

Qualifications & Experience

• Proven track record in B2B sales, preferably within the technology, managed services, or MSP sector.
• Experience selling to SMB clients, with demonstrable success in both new business generation and account expansion.
• Strong lead generation and prospecting skills; confident in self-starting and building a sales pipeline from scratch.
• Excellent communication, negotiation, and presentation abilities.
• Ability to work independently and as part of a collaborative team.
• High level of energy, motivation, and resilience to achieve and exceed targets.
• Organisational skills with attention to detail in managing multiple accounts and priorities.
• Competency in using CRM platforms and sales tools to manage workflow and reporting.

About [Employer hidden — sign up to reveal]

We are the tech company with people at heart. At [Employer hidden — sign up to reveal], we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.