About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. [Employer hidden — sign up to reveal] empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Backed by 30 years of experience, we are trusted by more than 50% of the Fortune 50.

Your Impact

We are seeking a motivated Technical Writer to support our Finance Automation solution. You will create and maintain high-quality documentation, apply content design principles, collaborate with UX and product teams, and explore AI tools to improve documentation workflows.

• Produce user guides, API documentation, release notes, and knowledge base content
• Translate complex technical concepts into user-friendly content
• Apply content design principles to improve clarity and findability
• Partner with UX and design teams on in-product content (microcopy, tooltips, error messages)
• Leverage AI tools for drafting, editing, and content structuring
• Collaborate with engineers, product managers, and domain experts

Your Experience

• Bachelor’s degree in Technical Communication, English, Computer Science or equivalent
• 3–5 years of technical writing for complex software products (B2B SaaS preferred)
• Experience with content design and user-centered content strategies
• Work with UX/design teams on customer experience and in-product content
• Proficiency in MadCap Flare, HTML, XML, Docs as Code (Git, Markdown)
• Familiarity with Jira, Confluence, API documentation tools (Swagger/OpenAPI)
• AI mindset – experience incorporating AI tools into documentation workflows

Apply

Submit your application via the Greenhouse portal. [Employer hidden — sign up to reveal] is an equal opportunity employer. For data privacy queries, contact [Employer hidden — sign up to reveal].