Service Advisor - Hyundai

The Vacancy

At [Employer hidden — sign up to reveal], we don’t just sell vehicles we create exceptional customer experiences. As one of the UK’s leading independent automotive retail groups, with over 50 award-winning dealerships nationwide, we represent 15 globally recognised brands including Volkswagen, Ford, Hyundai, Skoda, Mazda, and Honda.

We’re looking for an experienced Service Advisor to join our Hyundai dealership in Coventry.

Why Join [Employer hidden — sign up to reveal]?

• £28,000 basic salary + £6,000 bonus
• On site parking
• 31 days holiday, rising to 33 with service
• Birthday off - an extra paid day to celebrate
• Company pension scheme
• Staff discounts on vehicles, servicing, parts & labour
• Retail & lifestyle discounts via our benefits platform
• Dentist on Demand access
• Optional healthcare cash plans
• Industry leading training + clear career progression opportunities

What You’ll Be Doing

• Delivering exceptional customer service at every stage of the aftersales journey
• Booking in vehicles, scheduling work, and managing workshop diaries
• Providing accurate estimates for servicing and repairs, including timescales and costs
• Keeping customers fully informed with clear and timely updates
• Promoting additional products, services, parts, and accessories where appropriate
• Ensuring all customer expectations are met and exceeded

What We’re Looking For

• Previous experience as a Service Advisor within the automotive industry (essential)
• Strong communication skills, both face-to-face and over the phone
• A target-driven mindset with the ability to maximise sales opportunities
• Excellent organisational skills and ability to work in a fast-paced environment
• A professional, customer-focused approach
• Full UK driving licence

Why [Employer hidden — sign up to reveal]?

You’ll be joining a supportive, fast-paced team where performance is recognised and rewarded, with genuine opportunities to develop and progress your career.

Apply now and take the next step in your automotive career with [Employer hidden — sign up to reveal].

The Company

Welcome to [Employer hidden — sign up to reveal], we are one of the UKs biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers.

As well as our dealership network we also have a number of vehicle parts operations as well as our Fleet Services business. As an employer we embody a culture of continuous growth and success. By joining [Employer hidden — sign up to reveal] you'll become part of a team that thrives on delivering exceptional service to our customers whilst providing a platform for your personal and professional growth. At [Employer hidden — sign up to reveal] your career is as important as the outstanding service we provide to our customers.

The Benefits

Benefits include life assurance, company pension scheme, birthday leave, enhanced holiday entitlement, staff discounts, and [Employer hidden — sign up to reveal] Benefits Platform.