The Vacancy

About You

Are you a highly organised and proactive coordinator who thrives in a fast-paced, performance-driven sales environment? Do you enjoy being at the centre of activity, keeping teams aligned, processes running smoothly, and supporting others to deliver results?

We are looking for a Sales Coordinator to play a key role within our Sales team, working closely with the Sales Director and Area Sales Managers to support the delivery of key business targets. Acting as the central point of coordination, you’ll help ensure consistency, efficiency and accuracy across sales processes, systems and reporting.

This role requires someone with strong administrative and coordination experience, excellent attention to detail, and the ability to manage multiple priorities with pace and accuracy. You will be confident working with systems and data, including CRM platforms such as Salesforce, and play an important role in maintaining accurate records, supporting reporting, and ensuring processes are followed.

You will work closely with a wide range of stakeholders across Sales, Marketing, and the wider business, so strong communication skills and a collaborative, solutions-focused mindset are essential. From coordinating resources and supporting recruitment activity to managing systems, events and key processes, you will be instrumental in keeping the Commercial function running effectively.

Above all, you will bring energy, organisation, and a commitment to delivering high standards in everything you do, playing a vital role in supporting the delivery of sales performance and wider business objectives.

You will be based at our Hatfield office for a minimum of two days each week.

The Benefits

• Competitive Salary + Discretionary Bonus
• Company Pension Scheme
• Life Assurance
• Professional Subscriptions paid for
• 24 days holiday (Rising to 28) plus Bank Holidays
• 2 fully paid volunteering days per year (supported by the [Employer hidden — sign up to reveal] Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Monday to Friday working pattern, 37 hour per week
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies

Your Impact

• Be the Coordination Hub: Act as a key point of support for the Sales Director and ASMs, ensuring smooth day-to-day operations
• Support Sales Operations: Assist with resource planning, onboarding new starters, and ensuring teams are fully equipped and supported
• Manage Systems & Data: Maintain and update Salesforce, support sales releases, and ensure data accuracy across systems
• Drive Process & Accuracy: Process purchase orders, invoices, payments and commission data with high levels of accuracy
• Own Reporting & Insight: Produce regular and ad-hoc reports to support decision-making and performance tracking
• Coordinate Activity: Organise meetings, events, travel, and regional activities, ensuring everything runs seamlessly
• Support Sales Processes: Assist with diary booking systems, development set up, and key sales milestones
• Enable Team Performance: Provide administrative and operational support to ensure teams can focus on delivering results

What we are looking for

• Strong organisational and coordination skills, with the ability to manage multiple priorities
• Experience in administration, coordination or sales support within a fast-paced environment
• Confident communicator, able to build relationships across a wide range of stakeholders
• High attention to detail with a focus on accuracy and process compliance
• Experience working with systems and data (Microsoft Office, Salesforce or similar CRM)
• Strong time management and planning skills
• Proactive, solutions-focused with strong problem-solving ability
• Resilient, adaptable, and able to thrive under pressure

About Us

As the UK’s leading developer and manager of retirement communities, [Employer hidden — sign up to reveal] provides high quality homes to exacting specifications. As of January 2025, [Employer hidden — sign up to reveal] operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the [Employer hidden — sign up to reveal] Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Testimonials

“I enjoy working for [Employer hidden — sign up to reveal] as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It’s a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.” Linda Diamond – House Manager

“Only at [Employer hidden — sign up to reveal] can you start in the middle of a pandemic and feel at home within a couple of weeks … it’s all about our great people and how welcome they make you feel … even if it was through a screen!” Andrea Waldron - Senior HR Business Partner

“From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I’ve had the opportunity to work on some exciting projects, it’s a very ‘hands-on’ approach here with plenty of opportunity to be involved and play a part in delivering developments.” Emily Bishop - Principal Planning Associate

“Working for [Employer hidden — sign up to reveal] is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.” Caroline Craig-cordel – Sales Consultant

“I found it inspiring how working in [Employer hidden — sign up to reveal] gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn’t dream about customers sharing their thoughts about my campaigns, but here it happens all the time.” Stan Smolyar – Head of Brand