Client Connectivity Specialist - FIX Implementations

Company Overview

[Employer hidden — sign up to reveal] is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, [Employer hidden — sign up to reveal] services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about [Employer hidden — sign up to reveal], visit www.[Employer hidden].com.

Department Overview

The Global FIX Implementations Team is part of the Production Services organisation. It is responsible for client and broker FIX onboarding for equities, options and futures order flows. The global team is comprised of three regional teams (EMEA, Americas and Asia, based in London, New York and Hong Kong). While the respective teams are aligned with regional businesses, they test, certify and onboard global flows/products.

Role Overview

This position is on the EMEA FIX Implementations team. The team is primarily, but not exclusively, focused on onboarding European client and broker flows, predominantly for equities. EMEA FIX Implementations manages FIX connectivity requests for European businesses and works closely with Asia and Americas FIX Implementations colleagues to operate as a global team.

Key Attributes

• An experienced FIX onboarder with demonstrable technical expertise (FIX Protocol, connectivity).
• Deep understanding of operational risk considerations, utilising this to manage and guide their implementations.
• Prioritises client service at all times.
• Solid business knowledge across equities flows.
• Creative and enthusiastic problem solver with an analytical, detail-focused mindset.
• Rigorous approach to testing/certification and change management.
• Team-player, natural collaborator and relationship builder.
• Strong and thorough communicator to all clients and stakeholders, be they internal or external, business or technical.
• Ability to manage and own multiple concurrent requests and projects.

Skills, Experience, Qualifications and Knowledge Required

• Extensive FIX onboarding experience: ideally in bank/broker and vendor (O/EMS, FIX) environments; across high-touch, PT and electronic (DMA/algo) flow types; with FIX-In and FIX-Out connectivity.
• Subject matter expertise in the FIX Protocol (4.2, 4.4).
• Strong understanding of, and ideally experience of implementing, O/EMS considerations and requirements for onboarding (e.g. third-party algo screen building and certification).
• Working knowledge of UNIX and XML.
• Knowledge of global equities onboarding and regional nuances/considerations (preferred).
• Futures and Options onboarding experience (preferred).

[Employer hidden — sign up to reveal] Leadership Behaviours

• Explore Insights & Vision - Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
• Making Strategic Decisions - Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire Entrepreneurship in People - Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
• Elevate Organizational Capability - Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
• Inclusion - Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Right to Work

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role.

Diversity & Inclusion

[Employer hidden — sign up to reveal] is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. [Employer hidden — sign up to reveal] is an Equal Opportunity Employer.